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“It is my sons birthday and Daniel the sale rep really helped be save money and discounts on my bill overall. I got a new iPhone 14 for my son. Very kind and understanding. He really help me get the most for my money. Thank to him and thank to Verizon.”
“Wonderful visit to Verizon today jay has given me the best service I’ve ever got at Verizon I highly recommend talking to jay. I’ve been at all ftwayne Verizon and this is the best chapel ridge or New Haven ask for jay for best service.i think I would have left Verizon if it weren’t for jay!?”
“Our experience today was extremely smooth thanks to all the associates. Nick, Mal, Jeremiah, and Trace all contributed to our smooth transfer and kept us engaged the whole time we were in the store. Keep up the great work and we will continue to be returning customers to T-Mobile!”
“I love this place if you looking for great service and good work with your phone take it here . want someone knows about phone go see the man you want be sorry for going..”
“We had a programming problem and brought the phone to this store and they were able to diagnose the issue and fix it. I really appreciated Sam and Jay for their diligence!”
“This store was great and my “new friend” Jon was fabulous! He knows his stuff and listen to what we needed and made our purchase easy and smooth. When in Fort Wayne, use this store!”
“Went in today and had huge account lockout issues from getting a new primary number. Phone CSR wasn’t helping me and so I was paired with Kimaree. She was patient and knowledgeable and helped me get my account unlocked. Would recommend getting any phone questions/services through her.”
“The foreign 888 customer service screwed up my accounts, so I went to the store to see what they could do to help me. Dalton understood exactly what was going on, and he fixed my accounts back to what they should be, and then he found additional discounts for me. I was super happy with my experience at the store. Dalton was fantastic! From now on, I am doing all my business in the store. Thanks Dalton!”
“Had Lloyd installing, went smoothly, internet 500mbps upload and download when testing hard-wired. Would be a 5 star if frontier was able to facilitate same day or next day burying of the line. Said 2 weeks which makes mowing a bit more of a difficult task and feel bad for neighbors who get back of yard it goes through.”
“The manager (Lexy I think) was great. I had clicked on something that I shouldn't have and messed up my phone. I stopped in, she took a look and after a few minutes, had it restored to like new. No pressure about upgrades and didn't make me feel stupid for doing something I shouldn't have. I will be back to her store. Thank you! Great service!”
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“Phillip is so great at what he does! Helped me choose a phone right for me, was patient, kind and knew exactly what to do, and of course, that made the process go so much faster. Also, while I was waiting for everything to download, he helped an older gentleman, guessing passwords, setting up new ones, even talking to his wife on the phone ?Phillip is a great employee and especially, a good man!”