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“We started banking with Park community three years ago when we purchased our home, and they financed our mortgage. They have been amazing to work with! Customer service is top notch. They know you by name when you walk in the building. We have since opened an account for our children as well.”
“Just some truly nice staff there....always courteous, always helpful.... just a great team of folks there... I'm there quite frequently and the whole team is a pleasure to work with.”
““Friendly staff great service and will do anything to keep your banking experience easy and convenient” Ditto!I have never been helped by people in other banks as nice and friendly as the people that work in this bank. I am WOWED by them!JeffERY”
“I just want to say to the bankers managers and everyone else who work inside this Bank they are the most helpful most patient people I have had the pleasure of working with. Every conflict every problem is solved and I couldn't be happier everyone that works in this office needs a raise and a full paid vacation.”
“I had a positive experience at the US Bank on Spring Street. Despite a long line the two tellers they had working were quick and courteous, efficiently moving everyone through. One of the staff members that was working also spoke Spanish fluently, making it more comfortable for all customers that needed it. It was a much busier Saturday than normal, but since it was before Labor Day their service remained good I felt.”
9AM - 5PM
2014 State St, New Albany
Banks
“Wow! All those negative reviews! I didn't get any of those actions/reactions when I went today. Everyone was friendly and helpful. Maybe the negative experiences were flukes? Angry people are more likely to leave reviews anyway, right? Good to me . . .”
“I could not find one person in the UNITED STATES who would help me at a Truist Bank verify a cashier's/official check and they won't do it at the main number. Denise Veasley in Indiana not only answered the phone (most branches didn't), she also gave me some midwestern love by helping me help a customer's car dream come true. Thank you, Denise!”
“Wonderful Branch! The employees are very helpful and polite. I am a new customer and they treat me as if I have always been there. Great people and amazing service!!!!”
8:30AM - 5PM
2150 State St, New Albany
Banks
“The nicest girl (Caitlyn?) Helped my sister, dad and myself get all of his finances squared away when my mom passed. She was very helpful and I appreciate her going above and beyond to help us.”
8:30AM - 5PM
710 Northwest Ordinance Lane, New Albany
Banks
“This place had customer appreciation day today and had a catered lunch from Jimmy John's along with little gifts and everyone was so nice. It is great to see a business giving back to their customers especially in the day in age where greed has started taking over”
9AM - 5PM
120 W Spring St, New Albany
Banks
“I came into Chase today to set up a new account, and I worked with mister Kristopher M Keithley and he was EXCELLENT. I adore him. I want to be his friend. He was so professional, helpful, kind, and thorough. I could not recommend this Chase branch enough, or recommend Mr. Keithley enough. He was so pleasant and fun to work with, and he made sure I understood every step of the process. If you’re looking to set up a new account with Chase, be sure to speak with him. He is wonderful!! Thank you <3”
“Hey ?I do my banking by phone , or walk in , walk in is so much fun ? for me these ladies and ( gent ) are so wonderful to me. They make my banking trip a pleasant ☺ experience and go out of their way to make sure that they have taken care of my needs ❤”
“The employees of this location are very friendly and are always able to answer questions. I have more negative opinions of Everwise as a bank but I do not find this relevant for this review. This location and the people within are great.”
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“Pearly is the best I've seen in customer service, if you need a loan or want to do business with an outstanding experience, reach out to pearly and you will be taken care of from the start!”