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“They are the best bank by far! Naomi Wolf and all the people there have the best customer service even if they don't understand spanish, she try her best to clear all my questions, and believe me, I have a lot!”
9AM - 5PM
437 South St, Lafayette
Banks
“They do everything that Capital One does, they do it better, plus they have something called customer service. They also have branches you can go to. I have had very good experiences at this branch in particular. Highly recommended.”
9AM - 5PM
201 Main St, Lafayette
Banks
“The staff that works here is the best! Extremely nice and professional. They do not have you waiting to take care of you. They always help me with any of my bank needs. A plus is that they also have an ATM that you are able to use. Even when the bank is closed, you just use your debit card to get in the ATM area, which is very nice and safe.”
“I've always had great customer service at all of the Lafayette First Merchants Bank locations! I had an issue with my direct deposit and my paycheck so I called the downtown branch. After calling the branch twice to see if they could help me trace or locate where my check went, I was told by an individual that they were unable to help and did not attempt to reach out for further assistance. The second time I called I was reminded rudely that "like I said before, we cannot see anything on our end" by the individual who answered. It wasn't until I spoke with Wren on the third call who took the time to help me and resolve the issue within 15 minutes! I would have left a three star review due to a lack of customer service by the first individual but Wren went above and beyond to help me and I'm grateful as a customer to receive that assistance.”
“I only have my savings at this bank because they don't have Zelle. When transferring money to someone within their system, instead of Zelle, it took almost 4 days. Please consider adding Zelle for the customers online banking experience. I would move my checking to this bank as well with that feature.”
“This is just a great bank.They can accommodate any person with anything that they need.I was there to help my sister set up her account it was totally painless, and she was absolutely delighted with the customer service that she received. So am I, great work!”
9AM - 5PM
2101 Teal Rd, Lafayette
Banks
“I only have one account with them, but I find all the staff I have ever dealt with there to be super polite, and extremely knowledgeable. I had to do a wire transfer to Europe and it was difficult for me because of a language barrier; the staff at Huntington went out of their way to give me a hand.”
9AM - 5PM
2237 Teal Rd, Lafayette
Banks
“This is a great branch. Grant consistently goes above and beyond for me. Everyone is very kind and knows my name. Very communicative as well, calling me with anything pertaining to my needs at the time.”
“Hats off to Tristen Russell.We had to drive over from Kokomo to close out an account for my late Brother in Law.Tristen met with us to verify the required documents and was able to get the account closed out for us since we were from out of town.This is what customer service looks like.”
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“I love this Centier Bank.
Ashlyn Fryman is the best!! She is always so positive and happy. I look forward to seeing her each time I visit. ❤️❤️❤️
Karen Scheffer,
Great Clips
Wabash Landing.”