“Didn’t realize it was no longer a retail store but staff was friendly and helped me find what I needed so I could order online. Got here in one day like they said”
“I'm an individual, while most of their customers are builders or contractors. They seem to be used to dealing more with builders, but they tried to help us out to make up for our lack of expertise. Our sales rep came out to do measurements and offer advice that really helped shape the project and give us direction. There were a few imperfections after delivery, but everything came together and the result looks good.- They had a 30% restocking fee at the time, which was supposed to include return freight. We brought back 6 (of 12) bags of unused masonry cement that were not needed. We weren't told about the fee or that they could pick them up, so we were surprised to not get a full refund once we hauled them there. They are planning to change the policy to 20% (plus return freight for anything they have to pick up) which seems more reasonable.- Several limestone slabs had chips on the corners and edges. We changed the design to make them work, so it wasn't a problem for us. I was a little surprised that it is considered normal to deliver them this way, but they would have been willing to swap them out if we had requested it.- The pallet with the stone had a layer of white powder covering 1/4 of it, which took extra time to clean off. It was still pretty dark when it was delivered, so we didn't see it until later. They probably would have fixed this problem if we had asked, but it wasn't worth the delay.- Delivery was quoted at 5-7 weeks and it was about that long. Communication was pretty good throughout that time, though there is no mechanism to know the exact date of arrival ahead of time so it can be tricky to schedule masonry work until the product is actually received from their supplier. (Unless you want to pay more to have it shipped separately)”
“This place is my go-to for anything i need!Never -not once have i been dissatisfied. The staff go above and beyond for my business and i highly recommend you give them a visit and prove me wrong!!!!?Thanks You Southland for always being there for Louisville period!!!!!”
“If you want to find the construction materials you need, visit this place, you will have good attention and good service, whether in delivery or picking it up on the spot.”
“Very nice people working here don’t warry about your appointment I came day early from my appointment and they unloading meGive them 10 star but here don’t have star”
“Delivered here. Staff was great! Most clean and organized yard I have seen at a L & W! It made maneuvering through an already tight location a little easier! Thanks!”
“I may be a little biased, but Brad (my husband) and Tyler are the most hard working semi delivery drivers! They go above and beyond when making their deliveries by placing the materials in a convenient place for the home owner or builders! Plus they generally help home owners in any other way they can to make their life a little simpler!Keep up the good hard work guys! ❤️??”
8:00 AM - 8:00 PM
2100 Bashford Manor Ln, Louisville“In the Battle of the Big Box Hardware Store, Lowe's has always come out on top for me, the orange one down the street a little lower on the list.I've come to rely on Lowe's for do-it-yourself quick fixes to larger projects. They almost always have the parts/pieces/equipment I need, and often the correct advice.Every major appliance purchase has come from Lowe's, and not only was it at a good price, but also came with great installation.We ended up at this location because we were looking for a Christmas decoration at one location but it was out of stock...but they had it at this location! While I generally bemoan retail outlets that display Christmas stuff too early in the season, I can't deny that this visit didn't actually kind of kick off my Christmas Spirit!I'd like to note and pass along that Lowe's has a great Military discount program. You have to sing up for it in advance and provide proof, but the discount is good for 10% off of just about everything as long as it's not discounted or marked down, including appliances. The orange box store down the road tops that discount off at anything priced over $500, and now has a yearly limit if $400/years. #NotCoolThe Military discount, while part of the reason I prefer to shop at Lowe's, isn't the only reason. They tend to be well staffed and the people, in our experience, have always been great. The drive to this Lowe's is probably double my drive to the orange box store down the road, but is very much worth it.”
“Awesome place delivered rebar in and out under 45 minutes which included unstrapping and backed in yes it is 90 degree back driver side thought was easy . Very nice,polite,and helpful people here wish all deliveries were like this. June 2024”
“I have recently made my 5th purchase and not one issue. Few things I think matters. Priced right, great service , good selection. Very informative from product to return policy. I recommend checking this place out.”