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“Received finger-printing services for a state licensure transfer, employee was professional, efficient and even had a profession-related joke to boot! Kinda made my day. Thanks Mail Starion!”
“Store 2812 Joseph was who assisted me. I had a return but did not have a box so Joseph help me bag my item up and take pieces apart, which was a job in itself I legit would not have been able to do it without him. We were outside in the heat. He did not have to help me at all, and if it wasn’t for him, I probably wouldn’t have even returned the item due to the fact it was so hard to package back up. If I would’ve been able to him, I would’ve given him $100 for his help. Best customer service I’ve ever had and needs recognition for what he did for me today! 10 out of 10”
“Top-notch service by Jeffrey at this UPS store! He was working alone during a very busy last hour of the business day on 7/3 where I witnessed his interactions with a couple dozen customers. Calm, cool, helpful, happy. A+ customer service, Jeffrey - thank you!”
“I recently had the pleasure of visiting the UPS Store, and I was thoroughly impressed by the service provided by Andrea. From the moment I walked in, she greeted me with a warm smile and was incredibly helpful throughout my entire experience.”
“Fast, friendly service which is always greatly appreciated. Staff greeted me at the door, asked what I needed, and within minutes I had my order and was on my way.”
“I like the Staples in Indianapolis. The store is very clean and well organized. The associates are very friendly and helpful. I feel their prices are very fair for the products offered. I purchase all my office needs from Staples.”
“Craters & Freighters was recommended to me by an art collector and my experience was positive. I hired them for the 'white glove' service to transport artwork and all went well. I strongly recommend this firm.”
“This business really surprised me, I was able to give them an item to return, and the lady at the front desk explained everything that she needed to make this return smooth for the both of us. She scanned my return item, gave me a receipt and I was out the door before the next customer walked in. Now that’s customer service! ?”
“Zach and DJ delivered a new refrigerator that I purchased from LG. They were super fast and professional. I have an old house with small doors, and they had no issues!”
“I had to go to TSA Precheck, which is located inside Staples. While I waited, I took a quick look around and was pleased with the prices and sales that were available. I wound up purchasing several items after I finished my business with TSA. I will be back. Check it out for yourselves.”
“I had the pleasure of meeting a young lady named Tiara NOT sure if that is how you spell her name but I would like to say she was very friendly and helpful also very polite she made my drop off and shipping equipment very easy .”
“This place goes above and beyond, very accommodating, the staff does half the work and is very professional and friendly. I come here to ship out all my online returns, packages, and other misc shipping needs. It really is a one-stop-shop that does it all, and they do it well! Been a customer for 4+ years. Highly recommend!”
“The service received from Brandon is the reason for this rating. He was an absolute gem. I had 6 boxes of books to ship. He was there to open the door for us, helped me re-tape the boxes, and helped me find the cheapest shipping solution to get the packages to their destination on time.”
“Jasimine from this location is an amazing customer service rep! She was very attentive, kind, professional rep I've ever encountered. I also had no idea Staples shipped USPS! She saved me from having to enter Mordor today and for that, I am forever grateful! Thank you Staples for hiring such great staff, and I will 100% return if I am back in this direction soon.”
“Cory is the main person I have dealt with at this location, however, ALL of the women what work here are fabulous! I’ve only seen 1 man and he was a filler, he was nice too. They are usually very busy but take care of customers in a timely manner. I will say this to customers, it would help the staff if you showed up prepared. If it’s an Amazon return, you know you need to have either the QRcode or it must be pre labeled and packaged. Why aren’t you ready when you arrive. Stop holding up the line by not showing up prepared. I don’t mind waiting when the customers are prepared when they arrive. If you are just shipping UPS, you know you need the package to have specific information on it. The point is, be as prepared as possible so that there is less stress in the employees, especially when there is a line. They work hard to service us, the customer, let’s make it easier on them as a good customer!”
“Dee, the store manager, was cool, calm and collected the entire time there was a long line of people waiting to be helped. Dee made sure to keep everyone engaged and speak to everyone even while it was extremely hot and stuffy in the store. He was so patient, especially with me having a lot of items to ship. I usually come prepared to drop things off, but I came in needing tons of help. He and the other lady that was managing the packages felt heaven sent. It was truly hard to be inpatient and irritated after seeing how compassionate he was. The customer service was stellar!”
“Came to this location to ship my GenCon 2024 purchases back to myself, as predictably, my eyes for items were bigger than my luggage would have allowed. It was around 3:00 PM on a Sunday and the location with only one other patron in store. It was a quick and fast weigh and pack, and I got all my board games at the estimated time back home with none worse for wear.
Now I know, usually, print and shipping places aren't reviewed well in the area, I had been reading through the experiences of at least 8 different locations around here. So I took a chance, stayed positive, and was happy to have found a place that worked for what I needed.”
“Staffer (Nichole) highly competent and efficient. Great work ethic and made all of our shipping (there were SEVERAL of us) an absolute and accurate breeze. UPS : Nichole is an INCREDIBLE asset to your business, so treat her well!”
“Today was my first visit to this new store. I found the staff to be helpful and very kind. I look forward to going back again. Customer service could not be better!! One happy customer!!”
“Never thought I’d review a Fedex shop, but the staff working when I came in to print something were AMAZING! The gentleman who helped me should be employee of the year!”
“Very friendly staff as of this review, I hope they stick around. I just needed a quick poster printed to take to a Fever game. I was able to size to what they needed using Canva to avoid the fee if they had to open and adjust it. Then saved as PDF then emailed to them. They printed it several times the ONLY printer their management allows them to have and it never came out right as far as color. The staff was patient and never argued with me about it, they adjusted the print a few times. We finally just decided it was good enough. The management of this place need to provide better wide format printers, the Canon is all they have and it cannot print accurately. Either they are using 3rd party inks which are not right for the machine or it is just a bad printer. They should at least have two that are different brands for cases where the color isn't right. The prices they charge for a single 12x16" matte print should justify a calibrated printer.”
“I needed to get some documents notarized and the person working wasn't able to do it. But she was amazing she called in someone who was off work to help me with it. Great customer service!”
“The kiosk scanner wouldn't scan my labeled package. The nice guy at the counter saw my struggle and dropped what he was doing to get me out the door faster. Some days I have to go to UPS, USPS and Fed Ex so it's nice to have my errands expedited. Nice Fed Ex employee.”
“The store employee Edwin that helped me today was super helpful and made sure I knew what the pricing of some clearance items was before he rang them up. I appreciate him going the extra mile. I like that there is an office supply store in the Glendale area because the other options are far north or west and I prefer not to have to deal with the traffic in the Castleton area or Michigan Road area. Unfortunately, there are no options east.”
“Staff was super helpful! I told Pam that I had to catch a flight and had to ship 8 large boxes, and she made it her job to get me processed and on my way to the airport! Couldn't believe I made my flight! Awesome and helpful!!”
“Shay is outstanding in customer service and took lots of time to help me when the customer service hub was nearly useless. Was very excited to leave a good review for her! Thank you”
“Excellent customer service from the store manager, Janell. Thank you !! I went during the day and during the week. There was no waiting. Very helpful and at a great price. Thank you.”
“Nora UPS is awesome! They are caring, friendly and have amazing attitudes. Jeff is my favorite and always goes above and beyond. Keep doing what you're doing!”
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“Customer service was great from entering until the end. the young gentleman that help me was very nice and had a great attitude good convo explained everything very well. Would definitely recommend service.”