CVS Pharmacy in Indianapolis offers a convenient and helpful experience for customers seeking health, wellness, and everyday needs. The store is open seven days a week, providing services such as prescription refills, vaccinations, personal care items, pet supplies, and healthier snacks. Customers can save money through weekly deals and personalized rewards with the ExtraCare® program. Time-saving options like same-day delivery and free CVS® Pickup with online orders help busy customers get what they need quickly. The pharmacy staff is generally known for being kind, helpful, and attentive. Longtime employees like a male pharmacist and Marcia, a pharmacy technician, are praised for their politeness, gentleness, and willingness to go the extra mile. They assist with finding over-the-counter remedies, ensuring prescriptions are ready promptly, and answering questions thoroughly. Despite occasional frustrations with pharmacy wait times or issues with medication availability, staff members such as Adam, Mrs. Judy, and Mike are recognized for their friendly and caring attitude, making each visit more pleasant. However, recent staffing changes have affected the experience. Some customers noted that new employees can come across as rude or condescending, which contrasts with the previous helpful and welcoming environment. There have been incidents where staff were unhelpful in locating prescriptions or communicating with other CVS locations, causing delays. Despite these issues, the store remains committed to providing reliable service, extended hours, and additional services like shipment options. Overall, CVS in Indianapolis continues to aim to meet customers' needs with friendly staff and convenient services, promoting a sense of care and community.
I love the helpful pharmacy workers , their very helpful and call me if there's any changes in my medication s
September 2024
At CVS, it is always a pleasant visit. Stuff is friendly, helpful and professional.
August 2024
The CVS location was very helpful. And they had extended hours of service. They also offered FedEx and UPS shipments as long as you had a label and the product was in the box
