It's ridiculous that you cannot call a branch direct.
March 2024
Banked here for 48 hours and immediately shut down my account. Rude customer serviceToo much traffic just overall horrible experience I don’t know how folks do it but I’ll gladly bank somewhere else
October 2023
Chase no no longer offers coin counting. You will have to roll your own coins. Chase used to be a great service bank, but they apparently continue slipping.