O'Reilly Auto Parts in Columbus, Indiana, located at 2997 North National Road, is a highly regarded auto parts store known for its excellent customer service and knowledgeable staff. Customers appreciate the variety of services offered, including free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The store also provides a free Loaner Tool program, making it easier for customers to tackle their auto repair projects. Many reviews highlight the helpfulness and expertise of the employees, who take the time to listen to customer concerns and offer valuable assistance. For instance, one customer praised an assistant manager for providing exceptional service during a battery purchase and installation, even in cold weather. Others have benefited from the staff's guidance in diagnosing issues, such as brake problems, showcasing their commitment to customer care. With competitive prices and a wide selection of parts, O'Reilly Auto Parts is a preferred choice for many local residents. The store's dedication to helping customers find the right products and solutions has made it a trusted destination for auto parts in the community.
Extremely helpful staff. Experienced and willing and able to do everything to help us out. I can't say enough good things about the experience. Highly recommended.
May 2024
Good customer service, if they don't have part, usually get next day.
May 2024
They didn't have the half inch knuckle I needed but then again no one else did either
