“I ordered swatches of windowshade mesh because it's similar in weave structure to heavy buckram, which has been used for years in the millinery industry but is increasingly difficult to find stock of. I'll be ordering more of one of the swatches you sent to test it out in historical hatmaking foundations, but if it works well, you might have a small but enthusiastic secondary market!”
“We have been here so many times for help with house reno. I had bought 22 bolts, turned out I need 14 threaded rods. The employee George kneeled by a machine and popped the top part off the bolts so I could use them. They are so wonderful and helpful. I love this place and can't recommend it enough.”