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“Chase is the best! He helped myself and my husband with upgrading our phones and Apple watches. He was so patient when we hit a bump in the road with the transfer and made sure we got everything transferred fully. I would whole heartedly recommend this Verizon location and Chase to all of my network. 10/10!!”
“I had to wait approximately 10 minutes for a rep to become available. They provided good service and were knowledgeable, but they’re always trying to upsell you on their services. I understand that’s how they are compensated and measured for performance, but getting a sales pitch every time you visit isn’t ideal.”
“Mitchell, at the AT&T store, off off North Michigan Rd by Target was AWESOME!!! As soon as my wife and I walked in, Mitchell greeted us, and got us both new phones that we wanted. He was able to answer ALL of our questions, and helped us with any concerns we had!! We were honestly in and out of there in the quickest amount of time, I've EVER had to spend at AT&T to do something. Much appreciated!!!”
“We came in to update my in-laws phone plan and upgrade their phones. Evan was so kind and knowledgeable. He answered all of our questions, laid out our options clearly, and was all-around super helpful!”
“Ray Reid was extremely patient, polite and helpful in the upgrade of my cell phone with a smile on his face, being the only one working on the floor that day while other customers were waiting to be helped. Keep up the good work Ray!”
“I was having problems with the charging port on my phone. The staff quickly assisted me with resolving the problem.
I'm impressed with how friendly and professional the staff are at this T Mobile location.
I will return to this T Mobile location when future needs arise.”
“We recently upgraded our phones, and I cannot say enough positive things about our experience at the Greyhound Pass Verizon store. First of all, the store is very nice. But, more importantly, the salespeople that work here work so nicely together. Our rep, Jeff, was a fairly new employee and he was amazing. If he couldn't answer our question, he promptly asked a colleague for assistance. The colleague provided assistance without making it seem like Jeff was intruding. They genuinely want Jeff to succeed. Kudos to the managers who worked right by his side. Thanks for a great experience!”
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“This is by far the best phone repair service I have ever experienced. Avery is truly an angel. I walked in panicking and left with so much relief and joy. The customer service was exceptional, and the repair was done quickly and professionally. This store is highly recommended. I am genuinely grateful”