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“I received my order as expected, in good condition and on the correct date. The only reason I'm giving 4 stars is because I selected the 3pm-7pm time slot and they showed up at 8:30am. Luckily I was home so no big deal. I was weary about them after reading really bad reviews but I had a good experience.”
“Excellent team led by Gianmarco! They were prompt, had excellent communication, and safely delivered my peloton tread. I was super impressed by how well they worked together and explained things to me. It was insanely quick and efficient and I had a great experience. Thank you so much!”
“Craters & Freighters provides reliable shipping services with exceptional attention to detail. Their professional staff, meticulous packaging, and timely delivery exceeded my expectations. For hassle-free shipping, choose Craters & Freighters!!!”
“I came in to get bulk copies of a letter and had trouble with the self-service copy/print machine. Nick couldn’t have been more helpful as we troubleshooted and was so, so kind. I also overheard him swamped with calls and being warm and helpful to every customer he encountered. Thank you for the great service and holiday cheer!”
“Went to pick some food ingredients for export. Bring correct number or ppw. Everything should match. Bring proper ID od DL. Be prepare to wait. Do not take door , first check in and they will assign you one.”
“This UPS location was great. The manager, Leidy, is the perfect example of what makes this store exceptional. Leidy went above and beyond to help with time sensitive documents and a delay in delivery. Not only did she track down the location of the item, she coordinated with the local UPS hub and recipient to allow for pick up. This was a complete success and no hassle. Leidy did all of this during a very busy time in the store right before Christmas! I can't thank her enough for her dedication and customer service. She truly demonstrates great leadership and accountability - qualities her staff can copy. She is definitely one in a million! Thank You.”
“I needed to ship a few priority items and Essence was very polite and helpful. She was able to accommodate all the additional things I needed for my shipment. Great service, Essence. Thank you.”
“Great customer service. Had some stuff printed while on the road. Realized later that some things had been misprinted. Called and they fixed the order and shipped it to me. Would recommend.”
“Every time I go into my local UPS store it is always a pleasant experience. They are able to assist with whatever you need. Helpful and friendly. No complaint here...”
“I have been using this store for a few years and always have been well served, usually by Karen. Today I met Apollo who helped me greatly with a shipping label that would not stick to an envelope. Much appreciated!”
“My wife, three boys, and I recently moved from the United States to Ireland. We were looking for a service where it was door to door delivery to make our lives easier with three little ones. Therese, of EuroShippers, was so personable and very helpful with the whole process. She was very responsive to any questions we had about getting the right documents together and made it super easy going. The drivers of the containers were so patient and took care when pulling into both driveways here and abroad. I would definitely use EuroShippers again if I required the service again. Took about 6 weeks for our container to arrive in Ireland. We were ok with that so we had time to get adjusted as a family before being bombarded with boxes. We got the 20ft container and fit a household of stuff plus ride on toys and outdoor toys for the kids. Would definitely recommend.”
8:30AM - 7PM
1244 State St, Lemont
Shipping Centers
“let me just tell you, i would trust this ups store with my most expensive packages, specifically if jordan bartman is working. the other day i had to come in with my amazon return, and she took care of it in an exquisite manner. she gave it a massage, pampered it, then put it in a box with some luxury packing peanuts. she then reassured me that the package would make it safely, and that she would personally walk it to its destination so no harm would be done (it needed to be delivered to New York City). jordan is now attending my family’s thanksgiving due to all of the help she provides to me and my family with delivering our packages. if you ever need your package delivered, PLEASE go to this UPS store, you will not regret it!”
“I have always turned to UPS for my packing, printing and shipping needs. Today I went for Notary Service (Banks wouldn't assist) and even though they were very busy, I was in and out (with an appointment) in pretty good time.Lucy was great!”
8:30AM - 7PM
2206 N Main St, Wheaton
Shipping Centers
“I received excellent service from the two young men at the counter. They were patient, compassionate, and helpful as I figured out how to complete my two Amazon returns, as well as ship an additional package. well, the cost to ship the package was more expensive than using the US Postal Service, they quickly and courteously helped me check off another item on my to do list with a smile.”
“never thought doing a simple Amazon drop off could be fun! The attendant promptly attended me when I arrived AND with a skip in her step. She was delightful to talk to and left me feeling upbeat after a long tiring day. I am only sorry I did not think to ask her name before leaving for she deserves a special call-out for making my visit more than just a perfunctory Amazon drop off visit. I look forward to shopping at this store location the next time I'm in need of office supplies and if I'm lucky I'll get to encounter the same attendant (unless she's already promoted by then!). Thanks for making my day!”
“Kory! Wow what an incredible employee! I came in To have 3 shipping labels printed when my printer ran out of ink and he was incredibly intentive and informative and helped me with the best option that was super cheap! Way lower prices than the Post Office or UPS. Will definitely be using this place again for all of my printing needs in the future! Kory is an excellent employee!”
“My delivery was very quick. You guys are complaining for no reason even tho it’s still hard for the drivers. They drive thousands of miles for you and still complaining about them. I think the delivery was fast because it came one day earlier.”
“I come here a couple of times a year when I need supplies for the office. They have a good selection of ink. I recommend coming in the morning before Portillo's is open because parking lot gets congested. To me, that's the only downfall of this location.”
“I like this location because I am always treated with courtesy and efficiency. They’ve notarized for me, helped with packing and I am pleased with the service.”
8AM - 6:45PM
46 S Villa Ave, Villa Park
Shipping Centers
“I had a large heavy item that I needed to return. I searched for a UPS location and found this UPS Access Point conveniently located in Villa Park.When I dropped off my package, they were very accommodating, they could see me struggling with the box in the parking lot, a nice employee opened and held the door for me and pointed me right to the UPS desk in the back.When I got there, a nice young man took care of all the shipping details and even attached the label correctly for sending out my return.Also the Ace Hardware store was clean and well stocked, so I will be back to shop there as well.Five stars for both!”
“The UPS Store in Glen Ellyn was fantastic! The staff was friendly, helpful, and got my shipping done quickly. The store was clean and easy to navigate. I definitely recommend it for all your shipping needs.”
“There are so many unique gift items in this shop in addition to the mailing and shipping services. I purchased many Christmas and birthday gifts and 'just because' gifts here. Love the variety of items. And the staff - they are the best! Very friendly and genuinely kind people.”
“I used the self-service machine to print from a .pdf. As I’d never done this at your facility (and was a little stressed, necessitating a bit of hand-holding…help to walk me through the *very* easy directions), Anum came by and did just that; walked me through everything. She was very, very polite, didn’t judge me for asking for assistance with what should have been 1-2-3 bing-bang-boom & done…but as I said, I was anxious that afternoon. Anum couldn’t have been nicer with her assistance. Thank you for employing someone who’s a perfect fit for customer service. Give her a well-deserved big bag of cash!”
“Personable, knowledgeable representatives...needed to return something unopened to shipper and UPS will pick up an item "refused" at delivery for free!”
“It is one of the most professional companies in which I have worked. We invite you to visit us. Incredible professionalism and the owners are great people. Thank you very much for giving me work. May God bless you for many more years.”
8:30AM - 6:30PM
1042 Maple Ave, Lisle
Shipping Centers
“i I use this location several times a week and the service is outstanding! Tracy helps me with my packing & processing of my items, they always arrive in perfect condition. She greets every one with a smile and a warm hello! a friendly local business worthy of Five Stars!”
“Great experience on my first couple visits to this location. A large photo print was made by the manager. Excellent work! Excellent customer service. I will be back.Kathy Dunn”
“I needed to send a package in a hurry everything was fine and got there on time. But the real reason I’m making a post is the employee that helped me Bill. I’ve been going through a bad couple of weeks and I didn’t think anyone could notice but he did and gave me a few good words which almost brought me to tears cause it’s been hard but it was nice to hear someone say it’s going to be ok thank you Bill”
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“I want everyone to know how grateful I am for the amazing service I received today from BEST transportation, specifically a great guy named Mariano. He delivered a stacked microwave/oven combo today that weighed a ton. I didn't order the item and had no idea it was set for curbside delivery. It was delivered to a loft building and I somehow needed to get the unit up to the second floor. The stairs are long, steep and have no middle landing. . .just straight up. Mariano realized it would be impossible for me to do this alone especially in a high traffic area. Without a moment of hesitation he said "I will help, Let me help." This guy literally with me only guiding the unit from the top lugged this ridiculously heavy item up the stairs. He was definitely winded after the trip up and im not sure how he did it. I'm very grateful for his help. Thank you very much Mariano. The Best service I've ever had. I hope you are rewarded for your great work. Your company should be proud to have you. If this guy is the reflection of what BEST service has to offer then BEST is a great description for this company. Thank you Mariano, and thanks to Best!”