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“Excellent team led by Gianmarco! They were prompt, had excellent communication, and safely delivered my peloton tread. I was super impressed by how well they worked together and explained things to me. It was insanely quick and efficient and I had a great experience. Thank you so much!”
8:30AM - 6:30PM
1042 Maple Ave, Lisle
Shipping Centers
“Ana was terrific she did everything for me in a timely and efficient manner. She was very friendly and greeted me as if she knew me. Being from Virginia this is very nice to see in this area since most of the service personnel in this area from what I have encountered are very unfriendly and make you feel like you have done something wrong. I would recommend her and this UPS store to everybody. Go see Ana!”
“We had Navis deliver a near 500lb incubator to my laboratory in Downers Grove. They were extremely professional in all matters of communication before and during the delivery. These guys handled a difficult job very well, went above and beyond for our company, and managed to do it all without a single scratch on the incubator, walls, floors, etc. I would trust these guys to deliver ANYTHING.”
“Arrived at 1pm for a 2pm pickup. Assigned a door Immediately. Loaded and checked out by 1:30. Staff was very professional and polite. Will definitely come again. *Urban Cowboy Transport LLC *”
“This is a particularly good Staples Store. The manager is unusually responsive and helpful, not always just passing issues along to someone else, but instead handling them himself. He also has selected a particularly excellent staff who know their stuff and cheerfully assist you. In fact, they stick with any problem to the end solution. Kudos especially to the friendly helpful creative print staff who have done wonders for me.”
“The store was very nice and Ana is really a hard worker and she does everything efficiently and nicely. She makes our experience at the UPS store really quick and good.”
“Kate at this office was very considerate and helpful when I had a shipping issue after I had moved away from the area. She took the time and listened to my situation, then went out of her way to help me correct the problem. Thank you, Kate!”
“I was recently tasked with obtaining quotes for a reusable crate to be used with a large piece of artwork. The dimensions were 125" x 78" x 7" and 425lbs. I contacted Craters and Freighters for a quote. They returned the quote very quickly and asked me questions I hadn't even thought to ask them or other vendors about my needs for this job. The initial visit with their team in our office put my mind at ease. When their crew came to our office and carefully removed the artwork they were friendly and efficient taking great care not to damage the wall or any furniture. Turnaround time for the job was very quick and the price were quoted was the price that we paid. Thank you for making me look good to my boss. So happy we found a reliable partner. My only request is that I would love to receive one of those pirate t-shirts your crew was wearing (see what I did there?). :)”
“Every time I go into my local UPS store it is always a pleasant experience. They are able to assist with whatever you need. Helpful and friendly. No complaint here...”
“I sincerely love this FedEx print location. As a designer, they go above and beyond to make sure my print jobs are done correctly every time. A month or so, I was on a tight deadline for a client, and they were able to turn around my print job the first thing in the morning the next day. The staff is always helpful.”
8:30AM - 7:30PM
747 E Boughton Rd, Bolingbrook
Shipping Centers
“We had a great experience with Lilia at this location. She was attentive to our concerns and was able to assist us with the changes needed. We definitely recommend this location and Lilia's services. Thank you again for going above and beyond!”
“I had a wonderful experience with the UPS store 1212 S Naper Blvd Suite Naperville IL 60540.
The staff there are extremely helpful and responsive.
I would especially like to thank Lucy Mackey in particular.
She went out of her way to regularly keep me updated about my return packet and personally picked up my return courier from my home when I was away and held it for a week.
I am so thankful for the service render to me.
Best wishes
Chetan”
8AM - 6:45PM
46 S Villa Ave, Villa Park
Shipping Centers
“I had a large heavy item that I needed to return. I searched for a UPS location and found this UPS Access Point conveniently located in Villa Park.When I dropped off my package, they were very accommodating, they could see me struggling with the box in the parking lot, a nice employee opened and held the door for me and pointed me right to the UPS desk in the back.When I got there, a nice young man took care of all the shipping details and even attached the label correctly for sending out my return.Also the Ace Hardware store was clean and well stocked, so I will be back to shop there as well.Five stars for both!”
“I come here a couple of times a year when I need supplies for the office. They have a good selection of ink. I recommend coming in the morning before Portillo's is open because parking lot gets congested. To me, that's the only downfall of this location.”
“So I came in with a SD card with my paintings on it to make a card for my mother-in-law for her 75th birthday. I didn’t really know the process goes at fedex to do that but the gentleman there named Ken was very helpful! He was there by himself because everyone was on vacation and I told him that I had a bad experience at the Naperville location where the guys kicked me out of the store before the job was done because they were closing and they told me I couldn’t use the paper cutter. Ken did a fabulous job meticulously making the card for me. He went above and beyond to make it really beautiful and when he was done, I asked him how I much I owed him for the job and he told me it was free of charge and he wanted to make up for the negative experience I had at the other location. I really appreciated his customer service and I will be going there again. I’m really grateful because I was probably gonna be done with Fedex.”
“I am very happy with the service here by Keisha! She is always incredibly helpful and kind. She takes the time to answer all of your questions, gets everything done fast and efficiently, and helped me better understand fedex processes and online tracking. Keisha is the best! I will be back.”
8:30AM - 7PM
2206 N Main St, Wheaton
Shipping Centers
“I received excellent service from the two young men at the counter. They were patient, compassionate, and helpful as I figured out how to complete my two Amazon returns, as well as ship an additional package. well, the cost to ship the package was more expensive than using the US Postal Service, they quickly and courteously helped me check off another item on my to do list with a smile.”
8AM - 6:30PM
3 Grant Square, Hinsdale
Shipping Centers
“Sorry for the inconvenience, this is the manager of the UPS Store in Hinsdale. We are currently short staffed and are working to get the hours changed on google through corporate. For now hours are as follows:Monday - Friday 9AM to 5:30PMSaturday 9AM to 3PM.Thank you for being understanding, and have a great day”
“Abrina W. was absolutely amazing and insightful. I would give her 6 stars if I could. I had a pretty difficult order to print out. She solved my problem and was extremely patient and polite. She was fast and the printouts are impressive. We truly need more people like her. It's rare you receive fantastic customer service these days. If she hasn't been promoted already, now is the time. Not even joking. Give her a raise. Thank you again!”
“2.15.24 As always this location is awesome! Nicole showed me how to scan lots of documents onto a USB, she was so patient and explained things very clearly. Thank you :)”
“Quite a few negative reviews here. Usually when the service is great customers tend to not post a review, however when it's negative they are more inclined to.
So here is my quick review. Shipped my mini truck from Denver to Seattle. The driver Nick was incredibly thorough, careful, and professional. There was some concern on being able to load the truck on the rig, but he took his time and carefully handled the situation. The truck arrived in Seattle without any damages, and even after a clerical issue from another company, Nick contacted me and we were able to work out the issue and come to a solution.
I would definitely use Taurus in the future, especially if I would work with Nick again.”
“As that saying,
“BETTER LATER THAN EVER”
This review has been long over due, my apologies.
I’m very pleased to shared that the staff at this place is very professional and helpful.”
“The employees at this store go above and beyond at every visit. Exemplary customer service and genuine attention to detail. The best UPS Store in the Chicago area.”
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“I received my order as expected, in good condition and on the correct date. The only reason I'm giving 4 stars is because I selected the 3pm-7pm time slot and they showed up at 8:30am. Luckily I was home so no big deal. I was weary about them after reading really bad reviews but I had a good experience.”