My latest experience with BOA has not been good. First the Evanston (Chicago) location had closed temporarily. So, I went to the BOA (Wilmette) and they wanted to charge me for a Cashiers or Certified check. I'm concerned and disappointed with BOA right now. I am a customer).
March 2023
The customer service at this bank is just absolutely atrocious. Save yourself the trouble and bank somewhere else.
From Bank of America (with Drive-thru ATM)
We have taken proactive steps to enhance cleaning procedures to limit the risk of exposure, based on the Centers for Disease Control (CDC) guidelines, and follow local restrictions on the number of clients that can enter at one time. For these reasons and to best serve our clients, we may temporarily modify our hours. Please use our Mobile App or our website to check the hours and services available in your area.