“My experience at the Rolling Meadows Verizon was wonderful. Joey helped me with an issue I had with Zagg and my screen protector. He also believe me find a new case. Joey Ella’s very helpful, and he was very accommodating to all of the customers.”
10AM - 6PM
1825 Tower Dr, Glenview“This is my favorite Verizon location!! I drive 30 minutes to this store just to see Stephany! She is very knowledgeable and has helped upgrade the whole family. She made everything super easy and simple. We all now have new iPhone 15s and switched over to the 5G home internet and everything is working out great!! Thank you Stephany for your amazing service!”
“Kyle and TJ were great! Kyle aka “Angel”does beautiful magic and solved all my problems. Theses guys and they’re skills and positive manifestations are above and beyond. In conclusion , my phone and everything works etc.”
10AM - 8PM
235 N Waukegan Rd, Lake Bluff“Customer service is usually on point. Our in person retailer is very kind and professional. Only thing keeping us away from 5 stars is the price we pay feels expensive.”
Open 24 hours
415 W Golf Rd #5, Arlington Heights“I've been with WebHostingPad for over 15 years!I initially signed up because of their unbeatable signup offer. Very long ago, support was good, but a little slow; I figured "you get what you pay for" and, since my hosting was for personal use, it wasn't a big deal.However, over the past 5-10 years (perhaps more), they've upped their game. Besides adding online chat, response times for support (billing and tech support) has been very quick, helpful and professional. And pricing, though not in the same ballpark as the signup deals (which is standard practice in the industry, so I can't hold it against WHP), remains very competitive.I've had to downgrade my plan/server, this year, due to my changing needs. Once again, the level of support and professionalism has been exemplary, and the data migration was completed quickly and without a hiccup.I can comfortably recommend WebHostingPad to anyone. They're a real pleasure to deal with.”
10AM - 8PM
141 Skokie Blvd, Northbrook“I came to this T Mobile location to help me file an insurance claim with Assurant. After several unsuccessful calls to Assurant, Anthony DeFrancisco, Store Manager, stepped in to ensure my claim was completed. He handled my situation calmly and treated me with respect. He is a great example of exemplary customer service - T Mobile is lucky to have an employee with such high value. Thank you Anthony!”
Open 24 hours
2720 South River Road Suite 18 Des Plaines, Chicago“I experienced an outage with my internet today and they got someone out to my home to fix my internet very quickly. From the time it went out to it being fixed was just under 2 hours. Also, Reshmi was super friendly and attentive over the phone. She followed up to make sure everything was okay. Originally I was frustrated, but the quick resolve to my issue was really appreciated. Thank you hipoint!”
“Went in the other day with a few issues and Anna helped me right away and talked me through everything & answered all my questions! 100% going here for now on when I need help with my service!”
10AM - 7PM
1140 W Maple Ave, Mundelein“My husband and I get a great experience. Amazing customer service. Very personable. They walked us through the whole transfer process and were patient as we collected our info to complete this process. Thank you Abdul!”
10AM - 7PM
1163 Lee St, Des Plaines“My salesperson was extremely helpful and polite. I came in 30 mns before closing and she was able to get me switched over with a new phone in no time. I'm very happy with my phone and with boost.”
Open 24 hours
1905 Lunt Ave, Elk Grove Village“Badass facility, one of the nicest datacenters I've seen. Onsite security, 24x7 escorting you to the datacenter, and or your customers - which is a plus. Upon entering you approach a locked/secure door at which point you pick up the phone, speak to the security onsite, they let you know verify who you are with a government-issued ID, then verify if you're permitted access at which point you're still in a secure lobby, and once granted access you're escorted and taken through a mantrap to your destination. It's clear Equinix dumped *millions and millions* into the facility. We are located in the newest build out on the first floor. All cages are bio-metric, cameras throughout, alarms should you have your cage door open for a duration (monitoring) also additional monitoring temp sensors throughout, humidity, etc. Awesome loading dock, both ramp available and dock. Showers within the facility, customer lounges you can rent which have pull out beds, etc. Definitely an awesome modernized facility.”
10AM - 8PM
7107 W Dempster St, Niles“Great customer service and really nice employee. Especially, Jennesa, she's very nice and help me out a lot with my need. Really recommended!!Thanks again, jennesa”
10AM - 8PM
848 Milwaukee Ave, Buffalo Grove“This location has fantastic customer service. I was helped by Mikee B with an phone upgrade I needed. She ran all the numbers for me and explained everything thoroughly while prioritizing my interests and needs as the customer and offering some great deals and promotions that would give me the best overall plan. Will be back to the Buffalo Grove store.”
“I had to move my dish from a flower bed to my patio (my landlord is being a j**** Lamont our installer was just wonderful and very understanding. He moved the dish so we had the best available signal. I would recommend USA Wireless Satellite TV, and Lamont for any future needs.”
Open 24 hours
860 Remington Rd, Schaumburg“We moved our business over to Vinakom's fiber service at the beginning of 2023 and are saving a significant amount of money over our previous ISP. Service, speed, and up-time have all been rock solid. If you are looking for a competitive business ISP Vinakom is worth checking out.”
10AM - 8PM
8470 W Golf Rd, Niles“Received the best service from this T-Mobile. Mohammad had helped us figure out the best option very efficiently and was super professional yet friendly throughout the whole process. Would recommend to anyone needing help with their services, Thank you Mohammad!”
“It's such a great store. If anyone is looking for the perfect T-mobile experience, this is the place to go to. Very knowledgeable, and the workers always find a solution one way or another.”
“I absolutely loved my experience with Tektiks.inc. This company is so wonderful and made my entire experience so easy. It was so helpful and always quick to address any questions or concerns I had. If you are looking app development services, I highly recommend using Tektiks.inc”
10AM - 8PM
1251 E Higgins Rd, Schaumburg“I was in yesterday to activate the new phone that I ordered through myverizon app. For some reason the phone was looking like non pay in their system. It took us 1.5 hours with Verizon 1-800# then fraud department. The lady whose name is ISA or Issa (Fraud department) who refused to give me her employee number or the last name was determined not to help even though I ordered the phone from them and obviously there was a mistake somewhere, someone from the company made. They treated this as a fraud case without telling me or other verizon staff in the shop what the reason was.Luckily Max and the location manager Cesar helped me solve the problem by exchanging the phone. I can’t thank them enough.”
“Waited 20 minutes just to be told to call a number. No effort of providing information aside from just the phone number. Ozzie literally said he doesn't know anything. Complete waste of company resources to have a brick and mortar store if its sole purpose is to just call a number.”
10AM - 8PM
9635 N Milwaukee Ave, Niles“Whoever reads this letter, I am Verizon customer for almost 20 years, I think it is the best company and it is special. I want to highlight some amazing employees named TK and Valaria who take care of me from A to Z . They have become close to my heart with how much they have helped me. Thank you so much TK, Valaria and the rest of the Verizon team at Niles. Superb JoB. Sincerely, Janina Sz ?”
“I came here the other day to find a phone for my father because it was time for an upgrade and better service. Owner was super friendly and helpful. Got us an awesome phone and a great rate plan. Didn't feel that she was pushing anything extra like in other stores. Highly recommend this place. Plus it's that folks are bilingual which came in handy when having to explain things to my father on how to use the phone.”
“Service: great. Helpful, and willing to discuss any and all questions. Value: It's better to place phones all on one plan. Saves about $70 a month. Venue: I went to use the restroom and there were mouse poop dropping everywhere!!! Unsanitary! And by the drinking fountain there was clearly a mouse poop trap and a hat ever, but housekeeping has clearly let the poop go everywhere. This is seriously unsafe. Customer service is 4 stars. Mouse poop 0 stars.”
10AM - 7PM
324 E Rand Rd Suite 324, Arlington Heights“My TV box stopped working. Brought it into Xfinity Arlington Heights Friday at lunch. Andy helped me right away. Also upgraded my modem/gateway since it was old. He was pleasant, knowledgeable, and efficient. Highly recommend, but go at off hours if you can.”
“Nothing but a great experience when I went to Rosemont’s T-Mobile store.I had the pleasure to have Vanessa assist with my grandmother’s phone. Beyond sweet and wonderful staff.I will advise any Chicagoland T-Mobile customers to go here!!”
10AM - 8PM
1100 Golf Rd, Rolling Meadows“The representatives and the manager of T- Mobile Rolling Meadows location provided an excellent service to me and helped me resolve an issue that T-Mobile over the phone customer service could not. I was desperate and almost crying because T-Mobile over the phone customer service had me going in circles for days for something that was resolved very easily at the store location. If you live around, I highly recommend you go to the Rolling Meadows location.”
8AM - 5PM
1100 Woodfield Rd suite 101, Schaumburg
“We had been dealing with an IT matter for two months with no resolution. After 20min Michael and Isabela successfully got our phones to work and went above and beyond to update me and my sister on their store deals so we left not only satisfied with the service but overall a better experience then we would of have hoped for. Thank you, you two are a wonderful team.”