Cell Phone Stores near West Dundee, IL

30 locations found near West Dundee
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“I had the pleasure of being helped by Raquel. She was amazing ,great and very polite as she helped me with my phone issue I talked about how I wanted to update my phone because I'm due for an update and she showed me a good few choices and think I'm going to get a Google pixel because of herThanks Raquel”

3.9 Good15 Reviews

“I had the best experience as a customer in this store by far.. Javier Olascoaga Jr.Is such an amazing store manager, he was so professional, knowledgeable and patient and so helpful. Never once did we feel rushed, he gave us his full attention and support from my father’s phone my watch to helping us with the best possible plan for an internet tower . Thank you so much for all your help and support definitely worth the drive from Palatine. ?✨”

4.9 Superb69 Reviews

“Lars was fantastic.He got my text so I could receive them again. When I changed to the new plan I could Not receive. He was so patient with me and friendly. I can't say enough about him. He's been great. I will only see him. Thank you Lars.Lee Manzuk”

4.8 Superb83 Reviews

“I came into the store there was a fellow who helped me his name was Miguel he was so much help he helped me do exactly he got everything I needed to get done he was very nice very patient very professional he did a great job I am so thankful and grateful that I ran into this fellowhe is a great AT&T employee”

4.5 Superb94 Reviews

“The ladies here are very helpful and patient the couple times I and the girls were so kind to even help me make a new email account my old one was getting so much junk.”

4.9 Superb26 Reviews

“It's a great store run by great people. The owner personally helped me fix my laptop for next to nothing in under an hour. BestBuy wanted an insane amount of money and 4 weeks. Great price, great service, and very quick!”

4.7 Superb36 Reviews

“This location Bre and Raul are the ppl to come see, they were extremly help, patient, and down to earth they both were quick and knowledgeable in helping me with my phone isssue, and I'll definitely be coming back Thanks again!”

4.8 Superb29 Reviews

“Jose is amazingHe provided excellent customer serviceHe is very knowledgeable about Boost Mobile products and plansI will be back to this store because of the excellent service Jose provided”

4.5 Superb56 Reviews

“Awesome service! Najeh and Cecy customer service care is top notch. They made me feel welcomed and like part of the family all while providing the best service. Lifetime customer just because of both of these wonderful people.”

4.8 Superb25 Reviews

“This place is awesome great customer service by Jessica. Not only that she helped us with all the issues she was also kind enough to explain everything to us in full detail. Got a phone for my sons birthday Jessica actually went the extra mile great customer service great atmosphere great place to do business with. If you are shopping for a phone and for great customer service please visit this location lots of other Boost Moble‘s are not the same this one takes the cake thank you again Jessica for your time and your professionalism.”

4.6 Superb39 Reviews

“I love these people. Every time my account gets messed up because I called the 800 number or whatever weird technology fail that I’m lucky enough to be a victim of— the are the masters of all the things. They know all the things. These are the only people I trust to deal with my phones— when they know you by sight and always have a smile, you’ll know you got winners. Well done, friends (Aron & Jesus roccckk)”

4.3 Superb131 Reviews

“Incredible experience yesterday! My 85-year-old Mom bought a new cell phone from AT&T. But, before she could activate it, she lost it somewhere in her house... over a year ago. She finally found it and asked me to take it to AT&T so that they could activate the phone for her. One, she was embarrassed, and two, she couldn't hear the rep BECAUSE she's hard of hearing!I went into the Schaumburg store yesterday and the staff was wonderful and understanding and didn’t laugh at either myself or my Mom. I watched them troubleshoot various aspects of the phone and it was working in 22 minutes minus the 15 minutes needed to charge it so they could work on it! Incredible customer service and support..friendly and honest staff..integrity abound and they explained why they were doing the do!I guess there is "no dumb question" because I asked Alex, "is this thing supposed to talk to me like Alexa?" No...but I have been wearing my "Google Pixel" watch for six months WITHOUT it being properly connected to my Google account! The staff here "meets you where you are" in technology and teaches you how to use the equipment.. I'm a meteorologist and federal disability Advocate and I'm clueless about using cellphone technology. "Thanks, AT&T!"Feels like a future AT&T commercial...doesn't it!?”

4.5 Superb42 Reviews

“Service was awesome. Was at another cricket store in Elgin. Not helpful. Pedro Martinez assistant manager was so helpful. He needs a raise. That's the kind of service that makes a business successful.”

4.5 Superb39 Reviews

“AMAZING!!! I had my screen fixed by Cubano and he had amazing customer service. They fixed my phone screen in 40 minutes and at a good price ! They also gave me a screen protector”

4.4 Superb51 Reviews

“This story service is amazing. They resolved any issues without any delay. I am very happy with service and support and products. I recommend everyone this store. Julian is very good and knowledgeable person working over there and he helps with any issues or problems.”

4.3 Superb69 Reviews

“I was so impressed with the mobile repair service I received. The technician was friendly and knowledgeable, and the repair was done quickly and efficiently. Highly recommend this service for anyone needing phone repairs.”

4.3 Superb59 Reviews

“Mohamed was served us today at Metro PCS by T- mobile at Elgin! We're so happy to get such professional services !!! Mohamed is wonderful guy!!! Thanks you a lot!!”

4.3 Superb57 Reviews

“(Translated by Google) Very kind the man who attends, always has a solution to the problems with my telephone service.(Original)Muy amable el señor que atiende, siempre tiene una solución a los problemas con mi cervicio de teléfono.”

4.8 Superb14 Reviews

“Alexander & Rosa were extremely friendly, knowledgable and patient during my visits. I had an unusal task for them and they solved it with flyinh colors. Went back a few days later with an issue and they were just the same and solved it quickly!! Highly recommend!!”

5 Superb10 Reviews

“Nick was very nice and friendly he was very helpful and provided great customer. The store closed at 7 and he stayed more than that just so we could be helped with.”

4.4 Superb27 Reviews

“I made a call to ask a few questions on my family plan and the lady was super friendly and patient! She answered all my questions and I was able to add my daughter to my family plan at a great deal!”

4.3 Superb38 Reviews

“My cousin's phone had an issue, it simply started acting up and unusable. We took it to the store and though we didn't have insurance on the phone, the team was able to get a replacement for us within a week and allowed us time to move all of her contents, FB, WhatsApp etc to the new phone which took some time, they were very accommodating. I will recommend their store to friends and family because they provided us amazing customer service. Thank you once again for all you did to help us, you went above and beyond. Greatly appreciated your assistance.”

4.2 Good22 Reviews

“They have the best service at this Hoffman location, the others do not serve you well and do not help you solve problems, if you come here Mike and his team are very good at their job!! I will always come here.”

4 Good90 Reviews

“I would like to give 5 Stars to this place. The guy working here is super friendly and he will help you with anything he can. He deserves the 5 stars. In the other hand the lady that is there most of the time has a really bad attitude to the clients it seems like she rolls her eyes every time you ask something. She should be a little more friendly if she is working with people.”

4.4 Superb7 Reviews

“Eric and John assisted us in getting an issue resolved. They also helped get my uncle on a plan that provided him basic services he used at a much better rate. They were very attentive to his needs and extremely helpful.”

4 Good23 Reviews

“Kevin T. was the best!!! Helped me get what I wanted/needed without high pressure sales or hidden costs like other providers I have been to. Knowledgeable and friendly; I won’t be going anywhere else in the future. Went to the Verizon in Batavia first, 1.5-2 hour wait, Geneva location employee never showed up, so Kevin in Elgin was my savior. Trust me, I dread going to the phone store, but I can honestly say this was a very pleasant experience. Five stars; highly recommend. (Mostly because of Kevin T. Give that man a raise! Seriously!)”

4 Good17 Reviews

“Stopped in today to have my SIM card replaced and was helped by an associate named Matt (I think). He was incredibly helpful and very friendly. By far, this was the most pleasant experience I have ever had at a Verizon store. He was able to resolve the issue with my SIM card promptly and also recommended adding on the 5G Home network to our plan due to our eligibility for a substantial discount, and I'm loving the performance of the service so far. Thanks, Matt!”

4.2 Good4 Reviews