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“We rented a minivan for our spring break weekend trip with our kids. Anthony at the Round Lake location was great!! He made sure to explain everything and the entire process was hassle free!! We will definitely be going back there next time we next to rent a car.”
“I was going to be 5min late past closing to turn in my rental. I called and he was gracious enough to wait for me. Saved me a ton of stress and money, thank you! Great customer service!”
“Excellent customer service,not only that. But Mike the manager really cares and takes care of US Veterans.If you need a ride,they will take care of you.Reasonable and very professional.That review was from 5 years ago. Last week I rented a vehicle. If it wasn't for Christian ,the Antioch Store, manager . That guy was most excellent, professional and most outstanding customer service. Great Employee .Caring, understanding and reasonable. Due to his professionalism I will be a Enterprise customer in the near future, again.”
“Only positive impressions. They even offered me a much higher class car for the same price. Clean and in excellent condition. That's the best car rental company. ? Thanks a lot!”
“We were having a horrible time trying to find a rental car, but luckily we came across this place! I wish I could remember his name, but the man who was behind the counter that day (7/10/24) was so helpful and friendly, and super patient while we worked out some kinks on our end. It was such a relief to find this place, and if we ever need to rent a car in this area again I will 100% come back here.”
“This is pretty much a 1 guy operation. And the gentleman works very hard to meet the needs of his customers. I've rented twice recently, and have been greeted respectfully at each point. I would recommend renting from here. This young man works very hard deserves credit.”
“Over the years we have used Enterprise exclusively as my go to for renting cars. We always feel like we are welcomed customers and the customer experience is usually on par for what is expected. Early on we did have problems with the Crystal Lake location, but management has definitely brought in some top notch employees. The only negative feedback we would give is that on limited occasions, we have had minor issues with the rental car, which is always address on return. Thank you to team Jeremy for filling Eric's shoes as he transitioned out of Branch manager. The Kelch family certainly appreciates the Crystal Lake Enterprise.”
“I had to rent a car for the week. The guy was very kind and helpful. He explained all the details about the rental and went over the car to inspect it. Also said to call with any questions. Very happy with Enterprise Rebt A Car”
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“I have been regularly checking in on Volo Classic Cars for years.I have learned to really appreciate the level of expertise, on point details and apparent honesty conveyed in those descriptions , pictures and videos.
But this place is so much more than a sales shop!
A real family business success story, what a vision.
If Walt Disney had a car business this is what I think it would look like!!”