CVS Pharmacy in Urbana offers convenient access to prescriptions and health essentials in the neighborhood. The pharmacy team is praised for their friendliness, knowledge, and willingness to explain medications in detail, making customers feel cared for and leaving them with a smile. Pharmacists like Steve and Laura are especially appreciated for their helpfulness and problem-solving skills. The pharmacy is open seven days a week, including nights and weekends, providing reliable support when needed. Customers value the ease of shopping at nearby stores like Schnucks while waiting for prescriptions, which adds to the convenience. While the staff is generally good, some mention a high turnover of assistants and occasional longer lines, particularly when checking out with prescriptions or over-the-counter items like aspirin. Overall, the pharmacy is seen as a place with great customer service and a friendly atmosphere, making it a preferred choice for many in the community.
The experience what good but the pharmacy window and surrounding area was very obviously neglected and unclean. For a place where sick people might come around alot to get medicine, it sure was dirty....
August 2025
Best pharmacy in town everyone are so nice cares about their customers. My favorite place to go for great customer service. You leave with a smile 😁 they explain in details about the medicine your taking . Thank you for all you do !
March 2025
Pharmacy staff extremely professional, friendly and patient with all that they have to do!
