ABSOLUTELY HORRIBLE! Jose Luis was arrogant, disrespectful, and not considerate on any level. He is very sneaky and uses his “knowledge” of owning 3 stores as validation. I would never step foot in this store again and really don’t understand why he is that rude. He was also mean to the person in line before me.
December 2022
I'm really uncomfortable with every time I go there the fee goes up to pay your bill
October 2022
D Taylor at Urbana T-Mobile is a really nice person to deal with. He was knowledgeable, courteous and very very helpful. I appreciate his going beyond what he had to in order to make the purchase and set-up easy for me.