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“They replaced my screen super quickly and CJ saved me some money by telling me it was just the temp glass, not the screen itself that was broken. Super appreciate them!”
“Ziara is awsome. She was very polite and thorough. Made sure we was totally taken. While we were waiting on our phone to transfer she kept a conversation going with us.”
“This store is very lucky to have a worker like Bobby! When I arrived he was multitasking already assisting 2 other customers, with him being the only worker present. He helped me pick out the right phone for my business use, and even helped pick out and applied my screen protection. Talk me through all the warranties and coverage to make me feel confident with my decision. Highly recommend if going to this store, definitely ask for Bobby by name!”
“Chris quickly and professionally helped my grandmother get set up with a great rate for international calls. Appreciate his service and how fast things were taken care of!”
“This is Don Johnson I was wanting to let you know that Ana out here at Cricket Wireless store was very pleasant very helpful and I appreciate her being there at the store for us thank you for hiring her, she is a good employee.”
“Tariq is an iPhone Wizard! He thankfully brought my phone back to life by diagnosing a problem with the oled screen and promptly replacing it! He is extremely knowledgeable, friendly, hardworking and took his time helping me. I had no idea this little kiosk in the mall could even do repairs! It took about 30 minutes, and he was very reasonably priced. Huge bonus...he was the ONLY repair place within 3 hrs in any direction (no joke) that was open on a Sunday! Go see him and give him your business. #iphonewizard”
“Nolan was the best. He took care of everything immediately and gave me the best service. He also explained the costs of upgrading my phone.I will recommend him to everyone I know.”
“Came into this store as I am considering switching from Verizon. I had the pleasure of bombarding Mr. Munoz with all of my questions in regards to Cricket service maps, monthly billing plans, perks, discounts and insurance policies. He answered them all confident and efficiently showing me in writing what I wanted. Thanks for the great service.”
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“From day one this place has been stellar. There used to be one lady who was there every time I went and she was so welcoming. Now there is more staff and they are great just like her! As I walked in one new guy made eye contact and said, “Hello!” And did the same with my mother and another gentleman whom walked in afterwards. We all said, “Hello,” back. Then Eric Z. came and said, “Hello, how can I help you?” He processed the payment in a timely manner. That guy deserves to be promoted. I remember seeing him as he first started and I saw how quickly he caught on to everything. I support Boost Mobile of Urbana and recommend coming here for plenty of seating and friendly staff.”