CVS Health in Urbana is open seven days a week, offering prescription refills, COVID-19 or flu tests, vaccinations, and a variety of personal care items, pet toys, and healthy snacks. The store is described as clean with a good choice of products and printing services like passport photos. Many reviews mention good customer service, friendly and helpful employees who assist with coupons and promotions, including the ExtraCare program for personalized deals. However, some customers report that the pharmacy service is terrible due to management failures, prices are way overpriced, and there can be issues with ignored disturbances from individuals hassling shoppers.
Sometimes a little understaffed, but their attitude seems more relaxed and much friendlier than in the past. The store is very nice--new, clean, and well-stocked. I often stop in to pick up items when I don’t want to stop at the big supermarket for just a few things.
March 2025
CVS Philo Rd, Urbana is great! Good choice of product, printing services (password photos, different size options to print photos, submit photos), friendly employees!
March 2025
I would give zero stars if I could. I received a text message that my prescriptions are ready. The app & automated phone system say the prescriptions are ready but when I go in because the drive thru is ALWAYS broken, they tell me it will take 15 minutes. I'm disabled. I can't play their games.
