Kohl's is a store that rewards the everyday, offering sales and Kohl's Cash to help save money. It carries favorite brands in fashion and footwear for active and casual lifestyles, beauty products by Sephora, and items to decorate the home. The store is described as neat, nice, clean, well-stocked, and beautiful, particularly the home section. Shopping is made safe and easy with hassle-free returns and free store pickup, available in store, online, or on the Kohl's App. Many customers visit specifically to make Amazon Returns, sometimes receiving a discount for doing so. Returns are generally hassle-free, though a heads up is noted that Amazon Returns may close earlier than the store itself. The store layout is frequently rearranged. While some sales and customer service personnel are noted as nice and helpful, other employees can appear bored and miserable. Some shoppers feel uncomfortably observed by staff, who seem to appear nearby no matter what section they are in. Shoppers report finding really nice, comfortable items, often at good prices on reduced or clearance racks, though some items can seem a little overpriced. Overall, experiences are often positive, with customers having a really good shopping experience and planning to return soon.
This Kohl’s is my go to store. They always have a good variety of items. Since the remodel they self check out as well as regular registers, makes checkout easier.
July 2024
I had a really good shopping experience at Kohl's I was able to find some really nice Sketcher 👟 also order a pair online in a different color they were so comfortable the sales person was really nice. Customer service lady help me with self check out. The store was nice and clean I had a great day.
July 2024
Long check out lines with 2 cashiers and 10 self checkout empty.
