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7AM - 5PM
204 W 83rd St, Chicago
Hardware Stores
“Great staff, amazing costumer service. I have been going there shopping for windows for my business and Demetra Johnson helped me out gave me best price and got them quick!!”
“I went there to get a key made for my car. The guy behind the counter was totally awesome! I would highly recommend anyone going here looking for a car key to be made.”
“Kind and confident customer service, they always add to the sense of community you feel in the area.
Car, home, etc they have it or recommend where to find it!”
“Staff there has always been nice. However, I was always taught and instructed. When handling money to give and receive transactions from hand to hand, that includes items purchased? This means that if I provide money transactions from my hand to yours, then the receiver should do the same. I held my hand out for change and receipt. Money placed in hand items purchased placed on counter.”
“This review is long and very long overdue. On a Friday, I was in search of a particular part for my dad's lawnmower. He wasn't able to go himself, so he sent me. I called to confirm the part and the staff was very accommodating. It was 20 mins to closing at the time and I was all the way in Orland. I asked if they could possibly stick around for 15 mins after closing because my dad really needed the part and I wouldn't be able to make it at opening the next day at 7am. They agreed!
Traffic took a bit longer, and I arrived 30 mins after closing. When I pulled up to the parking lot, there were 2 cars there and a guy (Taylor, I think?) walking towards 1. I drove up to him and asked if everyone was gone, then explained my situation.
He SO KINDLY said sure, let's get that part for you, and REOPENED THE STORE just so I could buy it ?
We walked in to the store, lights off, alarm on, and I was able to get the part.
That kind of kindness doesn't go unnoticed. It may be just a part, but the actions and willingness to help will make me a forever patron at Ace in Dyer. It speaks volumes of the guy who helped, management, and the owners. Thank you all sooooo much for your above and beyond assistance that day! I'm very grateful ☺️”
“Great store! Great service always! The cashiers ,managers, and stockers are always ready to help and or answer any question about all the products the store has to offer! Great staff makes everyone come back ! Was there today 8-6-24 Thanks!”
“Best place to come , Deb bob and Tim are very knowledgeable, been dealing with them for years, if I could leave more stars I would , -James JB’s sewer and plumbing services”
“First time going to this Ace as it's a little further than the closest one to me. Went in looking for a Stihl leaf blower for my dad and the cashier was really nice and got ahold of someone to walk us through the maintenance and details of this purchase. Once we purchased the BG50 (I believe it was the manager on duty) put some gas in it and took us outside, showed us all the functions and started it before we left. Although I knew how to operate a Stihl my father was very impressed by the service and this location has definitely become my new go to Ace.”
“I love ACE. First of all, big major congrats to them for holding on in a tough retailer market. I prefer smaller format stores over big box and the fact they haven't been eaten by the other is a testament to their strategy. And they often hire incredibly helpful staff. Jon helped me find everything I was looking for and was so kind. And the guy who checked me out, he was a gem too. Great job! ?????”
“VERY COURTEOUS! I LOVE THAT THEY HAVE PARTS & TOOLS, SERVICES THAT BIG STORES JUST WANT LOTS OF MONEY FOR. I LOVE THIS HARDWARE STORE CLOSES IN THE COMMUNITY & IS WELL NEEDED! ?”
8:30AM - 5:30PM
709 W Chicago Ave, East Chicago
Hardware Stores
“I was sent here by my dad who was doing a DIY, and he says that he finds those little items that the big stores don't usually have, he finds them here. Nice atmosphere and helpful staff.”
“I believe that a place with highly specialists in all types of management tools regarding the daily work of everyone together so that you can count everything you need to do called work”
“Harbor freight makes anyone DIYer feel like a kid in a candy store. The prices are unbeatable and their quality has really improved on a lot of products over the years. I swear by the Baurer 20v tools!”
“True Value has been here forever. It is clean and the staff is friendly. They pretty much have everything you need and they know what they are talking about. Don’t hesitate to ask a question if you don’t know what to buy.”
“Stopped into this location to do a "price match adjustment" and didn't have any issues. Hubby recently bought a tire jack set for $49.99 and two days later it went on sale for $29.99. We took our original receipt along with the online coupon we printed and they happily gave us the $20 (plus tax) back in cash! Very friendly staff....not our local location but definitely will patronize again!”
“Nate provided excellent customer service in the yard helping us locate our plywood for our roof. He had a lot of demand from multiple customers and even other workers in the yard and was helping us all out while keeping a great attitude. Nicole at the service desk also gave great customer service and had a big smile on her face for all of the customers she was helping. Thank you both so much!”
“I occasionally visit this Ace either because I'm in the area or if they have a good sale. It is very friendly and customer service oriented. The prices are comparable to the larger big box stores like Home Depot and say a Menards. I also like it because it has a lot of the same things as the big box stores without giant lot and store. It is more personable and more convenient. I can get in and out much faster. Big is not always better.”
“I rate this place of four Star because basically you can find the things that you need that you can't find at home Depot Menards, customer service need a little work”
8:30AM - 6:30PM
1340 W 127th St, Calumet Park
Hardware Stores
“The service was very helpful and excellent. The best screen repair in an 15 mile radius. I noticed how helpful and knowledgeable they were with the customers. I will at to my favorite store.”
“This place is awesome! I couldn’t find a specific switch at other suppliers or online! But they were able to find me one and knew exactly what I wanted! These two women are amazing and very know!”
“This particular location 95th & Pulaski employees are willing to help you find whatever you need in the store. They are polite and extremely helpful and will go beyond and above for you. Especially Joey in Home and Garden!”
“You guys have things that are 22 years old and u need parts this guy might have it stop on by. You got some cash he gots certain things u need from fertilizer, to old video adapters, to hard to find keys from ilco.”
“Extremely Friendly, helpful, diligent employees and I have seen the General Management walking around the store asking if you need anything and greeted customer's when my husband & bI are”
7:30AM - 4:30PM
621 131st Pl, Hammond
Hardware Stores
“The business is very well organized where you can look at and touch the equipment. Caesar was excellent with his customer service skills and explaining the products.”
“I had a question about my toilet and how to fix the problem in the tank. Adam allowed me to email him the picture and he told me what I needed to do to fix the problem. He also sent me an email how to change my cartridge in my bathroom faucet. He was very kind and helpful. I would definitely continue to use them when I have a plumbing issue I need to fix.”
“These guys are amazing! They worked with me and work with all customers to provide professional and personal satisfaction!!! 10/10 recommend and will return for all my welding supplies!”
“For deliveries they have moved across the street. Take the first entrance on the right. There is a sign that says deliveries on the building. It’s a little tight so swing wide. Then go thru the alley way towards the back of the building. As soon as you clear the alley the dock will be on your right. Straight back into the dock. Make sure to open your doors before you back in.”
“Love the garden center at this location. Plants are a great price a large variety to pick from the staff was friendly patient and helpful easy to check out I love this location this my favorite garden center”
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“The team at State St was amazing. Great customer service, communication and the repairs were exceeding expectation. I've referred multiple people already to State St and will continue to! Mower works like brand new! Thanks!”