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“Great service very hospitable and friendly. Mr. Bailey on two separate occasions assisted with out any hesitation and resolved my issues immediate. Very informative as well as Professional. Much obliged to Mr.Bailey as well as the entire 53rd Bank employees.”
“On May 1st, 2025, Armando at the Heartland Bank on Caton Farm Rd. in Plainfield, IL, went above and beyond. He delivered superb customer service and went the extra mile. I needed to be in two places at once and he assisted me with getting what I needed done in a very timely manner and kept in contact with me every step of the way. Great customer service and someone who cares about their patrons. Thank you, Armando!”
“Friendliness and helpfulness are outstanding here. I am always pleased when I go there. So very much better than other banks I've done business with. Thank you for caring about customer service.”
9AM - 5PM
1113 Brook Forest Ave, Shorewood
Banks
“I don’t frequent a bank location often because of the inconvenience but when I had to go in and seek assistance Ms. Jimenez made me feel comfortable and created a very welcoming atmosphere that has me engaged. Now I’m excited to visit the branch to speak with Ms. Jimenez instead of waiting on hold over the phone. Truly a pleasure to work with Ms. Jimenez.”
“I had the pleasure of meeting the branch manager, I believe her name is Lisa. I was just coming in to ask a question, but she truely made my day... she is such an asset to chase, and im glad she manages my local bank! Thank you again!”
“I had an issue with my account, I called the customer service number and ofcourse didn’t get the answer I was looking for. So I decided to call the branch manager just to avoid getting the run around. And Araceli was absolutely amazing and pleasant to talk to. She solved my problem real quick. Thank you Araceli!!”
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“This is Our second account that We’ve opened and We couldn’t be more happy especially with the customer service and friendly welcomes! Will highly recommend them to everyone!!”