“Kendall was absolutely amazing and such a doll. Helped me with a bunch of clearance bras and even compared online prices. So sweet. Will be back ??❤️❤️❤️”
“The owner and employees were very nice and helpful with finding scrubs that would be long enough for me. He also took the time to explain the promotions and the brand differences in the store. Very good experience!”
“Everyone is extremely helpful at this location. Isabelle was running around non stop to get us shoes. Not only did she get the shoes I requested but other shoes based on my style. Great customer service!!”
“I stopped to look at their boots while I was in the neighborhood. They have top notch gear and their boots are high quality with triple stitching. I was hoping to find a bargain but ended up paying full price which is unusual for me. I did find a great deal on a pair of tennis shoes though so I now have two sets of new footwear.If they had more clothing in my size I would have stocked up on those, too. Not to mention the great gear they carry.The staff was friendly and helpful and I helped me feel better about leaving so much money behind.”
“Been shopping at this Hot Topic for over a decade at this point and it’s been nothing but amazing. Staff is nice, it’s always well stocked and with all the deals the prices are still fair.
At this point half my wardrobe and earrings come from them, lol”
“Cristian was very helpful and went above and beyond to help me out with more pants in my size and was super nice when checking out and made my friends and I laugh. Hard worker!”
“Been a Nordstrom customer for three decades for several reasons, quality products, exceptional service, and generous return policy. Only store that has products where the style and quality that one can not resist purchasing! Great store with high-quality designer merchandise. Spouse's goto store for high-quality makeup. Store associates are always helpful and experienced. Reviewed 8-6-24.”
“Every time I shop at this location the customer service is excellent. Today and on previous visits Tally assisted me by setting my fitting room and finding outfits and clothes. She is great about asking the occassion/event and what look I'm going for. Once she has that info she goes to work! With the store having such a large inventory and tons of looks Im very grateful she assisted me today. When I was waiting a few minutes in line for a cashier she even called for backup. Elijah was my cashier who is always pleasant snd professional. My only con for the visit was that the music was too loud. In addition to Tally there were other staff members that offered assistance today. Every piece I bought today was picked by Tally except one. The staff my shopping experience easy and my vaca looks ??”
“So… love this store it sells itself…shoes were almost as cheap as tjmaxx… bought close to $200 worth of stuff.. and I don’t feel cheated in anyway…store staff is not there to cater to you and you are free to roam”
“While shopping at Woodfield, the Converse shoes at front of the store caught my attention since my daughter will be ordering custom Converse online.Arthur approached us and asked if he can help. I told him we’re just looking since my daughter will be ordering custom ones online at Converse site. He then offered for my daughter to try on shoes to help with her decision. Wow, what amazing customer service!Arthur was helpful and friendly even though he knew we wouldn’t be buying shoes from Journeys at that point. His customer service left an indelible mark that made me and my family see Journeys at a different, more positive light.”
“I had an amazing experience at Journeys Kidz Store #7161 thanks to Iseah (salesperson #725989). He went above and beyond to help us find exactly what we needed, making the shopping experience enjoyable for my child and me. His exceptional customer service skills and dedication to ensuring we were happy make him truly stand out. Iseah has the qualities of a great manager, and I hope to see him in that role soon! Really impressed with that level of customer service!”
“Store is very organized. The staff is warm and friendly. The store manager is very attentive to her guests, and she helped me buy some great amazing products. I would definitely comeback because of the amazing service.”
“There is one guy who works at the Woodfield location, think his name is Marty???, who is great. He helped me out with an exchange by calling 2 other stores to find what I was looking for and was able to get it shipped that day. Thanks Marty! Appreciate your hard work”
“Kathy at the checkout counter is the most friendly and helpful customer service representative I’ve been fortunate enough to meet. The world needs more Kathy’s!!!”
“The staff was absolutely fabulous! We were given such personal service. It was just amazing! X O was so patient and kind . She helped put together so many outfits for my son. Outstanding experience.”
“Good Owners. Even after many years and different management s the place is a very good for z/Halal and Asian foods. Nice and open. They even have a place for prayers for employees. So far so good on sercices like getting the meat order done on walkins, quick check out process.”
“Rosa Porcelli was wonderful and so helpful picking out an outfit for my mom. She asked all the right questions and made shopping so easy. I will definitely be shopping here again.”
“I dont know her name but i came today to get a sweater and i couldn’t afford the discount for 2 sweaters and when i told her I couldn’t afford it she looked really sad and I could tell her had a kind heart and she gave me a little discount so I could afford it and that was so sweet of her and I love this place so much”
“In terms of its interior physical layout, design, and presentation, Bloomingdale’s outlet is a very classy, non-cluttered big step up from the Nordstrom Rack in the same Plaza .For men, the shoe selections is are at a minimum and Nordstrom rack has them beat.There are a few decent finds in the men’s clothing department, but this store greatly caters to women’s clothing and shoes; and I would recommend it for women to find a special item or two as opposed to Nordstrom Rack.”
10AM - 9PM
5 Woodfield Mall J314, Schaumburg
Womens Clothing
“lemme tell youuuu, the workers here are so sweet & helpful. especially hailey ! she was seriously the best. she was helping me the whole time to find a dress for this event i have in a few days haha. give this girl a raise ! loll”
“Alana was very helpful, she walked me.ovwr to the items i was looking for then came by to ask of o found everything. I still need 3 items in specific sizes and she went to the back and looked for them and got them for me. Saved me a trip to another near by old navy”
“Shoutout to Adam! I worked here in ‘16 and could not be more happier to have been a part of the team. I made a super sale within my first week and really was grateful to be a part of the team. Their clothing runs a little smaller, it’s a British take on Japanese Americana apparel. Be happy to explore the store—they have so many different varieties of clothes here that you won’t be disappointed. Both shirts I’m wearing are an XL and I am 5’10 and 161 lbs in this second pic for reference. First pic is from when I worked there. Second is today.”
“Great customer service! Very helpful and attentive, but without hovering. Karla was especially helpful and kind. We really appreciated her help! Top marks across the board ;)”
“This is the single-best spot to get men's clothes. Some of the AIR and AIRish lines don't have quite the same quality as their "standard" line, but I always pay that little extra for good quality cotton and linen. The staff were so kind and helpful, and I found everything I was looking for.”
“This was my first time and the drinks were only $5 for happy hour and really delicious. I got the cauliflower and cheese curds 10/10 :) super cute and everyone was so nice”
“Been shopping a lot more at Macy's lately. Never used to consider them but the sales they've had going on since Thanksgiving had me go in more and more.
Not sure if I'd shop there without a sale going on, but it is always a pleasant experience when I pop in.”
“Staff can be nicer maybe but just no big connection to customers after a welcome when you walk in. This place is kept nice but the music is a little too loud in my opinion.”
“I love this store. They have excellent customer service and I love their clothes and shoes. Its easy to make returns and management is on point. I never have any issues there.”
“I just want to share how incredible the team at the Schaumburg Eddie Bauer store is! I came in with a piece of damaged Eddie Bauer luggage, and the staff could not have been more helpful, patient, and kind. They made the process so easy and stress-free, and thanks to their amazing customer service, we are now all set for our family trip to France with our Eddie Bauer luggage. I’m so appreciative of their support and truly grateful for their help. Thank you again for making such a big difference!”
“Devyn was awesome sales person!! He was so knowledgeable about the correct measurements and best shoe style for my ankle as I am currently in PT. Very friendly and you can tell he loves his job and likes to help the customer have the best experience.
He recommended the inserts for my Brooks and that made a big difference for my support. Highly recommend store and Devyn!”