Palella's Auto Body Inc., established in 1974, is a family-owned business located in Rolling Meadows. With 50 years of experience, they offer a range of services including collision repair, automotive refinish, mechanical frame repair, glass replacement, and all insurance work. They also provide free estimates and accept Visa and Mastercard. Customers appreciate the outstanding service and attention to detail at Palella's. Many reviews highlight the friendly and personable nature of the staff, particularly Mario and his wife, who are known for going above and beyond to ensure customer satisfaction. They handle insurance claims effectively and even address unrelated repairs at no extra cost. The quality of their work, particularly in paint matching and detailing, is consistently praised, with many claiming their vehicles look as good as new after repairs. While some experiences with towing and storage fees have been noted, the overall sentiment is overwhelmingly positive. Palella's Auto Body Inc. is recognized for its commitment to quality repairs and customer care, making it a recommended choice for anyone needing auto body services.
Awesome service with a quick turnaround. They were very flexible and easy to work with - made my car look brand new!
October 2024
We had a great experience with Frances at Palella’s. After our accident he towed the van and was able to work with our insurance to do the repairs on-site. The turn around time was good. We were happy with the repairs done.
August 2024
Coming in angry because of the typical Palatine police bullying, the gentleman who helped me definitely changed my attitude. Great customer service.
