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“Boyfriend had an issue with his phone after work late yesterday. We went to the store out by 173 and got him a phone we couldn't fully set up. But today, Sherman helped us get it all squared away. He really was patient and explained every step of the way what was going on. Best customer service yet~”
“Very friendly atmosphere tell you very well to the neighboring people that live in the area get along well with them and they're very helpful regardless of what you need would recommend them highly stop in and visit”
“I went to 2 other cricket stores, one on East state by the DMV and the other on Broadway! Neither store would or wanted to help me!!! I went to this store and Casandra Pacis-Cota was the most helpful and polite worker Cricket has! I won't go to any other Cricket!!!!!”
“Always a nice surprise when a phone store experience is positive! I went on Saturday, 1/15. I was frustrated with corporate for making me get a new phone, blaming 5g when my former phone was capable, so I came in right when they opened. Gleice was great, helpful calm and kind. Don't judge Cricket stores from your corporate phone experiences--locations like this more than compensate!”
“Estefania and Brenda are the bomb they gave me the best customer service ever ,better Than Metro pcs ! I got the Best Deal ever !I'm very happy with my new phone :)”
“Not much to share I just went in there to upload my new device. It only took a few minutes to set up and then it downloaded by itselfno chords no waving just hooking the phone up and all the storages came through in the next 2 to 3 hours to the new phone. Technology worked in my favor this time in that store for a limited time.......”
“I had the opportunity to be in this location several times in the same week. I saw reviews referring to negative experiences, I approached cautiously. I now beg to differ. They are indeed very busy, but did not fail to greet each person that entered within mere seconds. I saw them do everything humanly possible to keep things moving.
Bearing in mind that Comcast/Xfinity is a huge company, they need to follow the guidelines given to them. Agents/managers keeping themselves informed and going the extra mile to look for solutions for customers is what I saw.
I'm a careful observer. I saw/heard a team of agents who worked hard and also looked for solutions to customers requests. Folks may have many different opinions about their services, but IMHO the staff is worthy of gold stars!”
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“Zeek is the best! He helped me resolve a problem that nobody else could figure out! He took the time and was very patient with trying to figure out what was considered to be a pretty problematic situation. Zeek Handled my situation---- true professional”