Firestone Complete Auto Care in Rockford, IL has been helping the community since 1926, offering comprehensive auto care services for all makes and models. From tire sales and maintenance to repairs, their expert team provides reliable and affordable solutions tailored to each customer's unique needs. The manager, Ben Hernandez, and assistant, John, are praised for their excellent customer service, providing good advice, effective and expedient service, and detailed explanations. Customers commend the staff's honesty, politeness, and accommodating nature, even during busy times. With a 12-month guarantee on alignments and great prices, Firestone Complete Auto Care is a trusted choice for Rockford residents seeking quality auto care.
They discovered the reason for the noise I was hearing. It was something simple that they fixed for me with very minimal cost. It was nice to go to an auto repair shop that is honest. The gentleman helping me was also very nice and professional.
May 2024
Courteous and knowledgeable service .Great price Ben Hernandez outstanding employee
May 2024
Ben. Is the best worker you guys got . He helped when he didn’t have to and it was quick
