Discount Tire in Rockford is a trusted local tire and rim shop known for its wide selection, friendly service, and affordable prices. The store offers a variety of popular tire and wheel brands and can order and install any tire or rim that fits cars, SUVs, or trucks. Customers can rely on services like tire installation, rotation, balancing, flat repairs, and free air pressure checks to get back on the road quickly. Many reviews highlight the helpful and friendly staff, especially during tire services. Customers appreciate the attentive care, such as assistance with finding affordable options, explaining what was done, and answering questions. The staff's professionalism and kindness create a positive experience, making customers feel valued. For example, one customer praised how staff quickly replaced broken sensors and reimbursed the cost, while another appreciated the staff's support during a tire replacement when finances were tight. The store’s commitment to customer satisfaction is evident in its quick service, free tire repairs, and flexible payment options. Customers often mention they will return for future tire needs and recommend Discount Tire to friends and family. Overall, Discount Tire in Rockford is seen as a reliable, friendly, and professional place to buy tires and receive tire-related services.
This place is a zoo all the time. It's really one of the busiest places in Rockford. The staff hustles, but there are still lines and sometimes long wait times. But the staff is friendly and knowledgeable, and takes the time to provide the assistance you need. The do need more indoor seating though
December 2024
Helpful staff, only downfall is they are normally pretty busy, so I would recommend making an appointment before going
June 2024
I had all 4 new tires put on my Jeep, during the process 2 of my pressure sensors were broken. I went back to location after and they reimbursed me for the cost of the sensors! Always a good experience with this discount tire location! Thank you!
