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“We recently purchased a tempur-pedicure king mattress and had the pleasure of working with Bobby. He was welcoming, patient, knowledgeable, and the process was overall a great experience thanks to him!
If you’re looking for a mattress, or just need someone who has extensive knowledge, definitely see Bobby at American Mattress.
We are super grateful and couldn’t be happier with our new mattress!”
“Hey Mattress firm
I don't want to say but
I DONT HAVE ANY WORDS TO THANK Sales guy Mr Leander..very good customer service and he won't let us go away..very good products and very good staff specially Leander.
Thank you”
“I was greeted immediately upon entering the store and once I told the manager what I needed, she educated me about the different products that would be best for me.”
“Excellet selection and the salesman was awesome! I am disabled and he was abled to help me pick out exactly which mattress would work best for me with my spinal condition on top of having a bed frame with shelves under it! I am beyond excited to get my bed and let my spine heal properly! And I am stoked to finally have an adjustable bed like they have in hospitals so i can sit up comfortably in bed. The salesman was not just knowledgeable but also very friendly as well and out up with my quirky humor! I would highly recommend buying a bed from this specific location and Jean Paul. My choice was very easily made after trying 4 different beds. I am someone that normally has a hard time making decisions on large purchases but after trying out the one I bought I went back to what I thought was my favorite and confirmed it wasnt the best and BAM decision made! The price was very reasonable for me being disabled (thank you labor day sale!) and it will be well worth the money for me to have a comfortable bed for me to sleep on and my spine will feel so much better! Thank you Jean Paul! Its much appreciated!! And I thank you for your help and patience while I made my decision! I think you can tell by how long this review is, but I am ecstatic and cannot wait to rest well with this new mattress and the adjustable bed frame that can sit on top of my current storage frame!”
“If you look for modern furniture for your house, for living room, dining room or bedroom EQ Modern furniture is the place to go! Great customer service, very knowledgeable sales people. Our living room sectional looks amazing and most importantly very comfortable! Thank you EQ.”
“Mikey is by far the best mattress salesman in Chicagoland. I spent 2 weekend days searching for a bed and he was the one that helped me realize exactly what I wanted. Others tried to beat his deal, but I returned to buy from him because he was so helpful!”
“Bill was very kind, patient and helpful ! I came to mattress firm in a wheelchair with my family,and Bill showed me what would be best for me in my price range. He was very patient and friendly. I appreciated it. Thanks Bill ? Now we'll see how the mattress works out.”
10AM - 8PM
1007 E Rand Rd, Arlington Heights
Mattress Stores
“Zeb is the best! He did a fantastic job being patient with us. He answered all of our questions and he did not rush us at all. Most importantly he was honest and did not try to upsell us to a more expensive mattress.”
“Worked with Larry at the Arlington Heights location. He is
professional, knowledgeable, helpful, experienced and I felt
confident with his recommendations. In addition to settling me
on my new Tempurpedic, he straightened out the order my son
has with American Mattress with most agreeable terms.
This is my third purchase with American Mattress Arlington Heights in the past 16 years. Total satisfaction. I definitely
recommend.
Should add that my new mattress arrived on the date promised and the delivery team from American Mattress was also professional, friendly and impressive.”
“I recently bought a mattress from Mattress Firm, and the experience was excellent. Sohail was super friendly, supportive, professional, patient, and incredibly helpful in guiding me to the right choice. Thanks to his assistance, I’m very happy with my purchase and the overall service. Highly recommend!”
10AM - 7:30PM
1461 Ellinwood St, Des Plaines
Mattress Stores
“The salesperson Jim was very patient with us and had great suggestions. We came in not knowing what we were looking for and he was extremely knowledgeable and helpful! Thanks! So excited to get our new bed!”
“John was so friendly and knowledgeable!
Helped with a new mattress for our teenager and showed us the better way to use the remote for our beloved 4 year old king mattress.
Not yet on the Old Orchard Mall directory/map but right next to the now defunct movie theater and across from Bloomies.”
“We went to this store with the intention of just looking at options. We were greeted by Dalton who was very polite and not pushy. He walked around the store with us and answered all of our questions. Was very knowledgeable and again not pushy like we have seen at other stores. We ended up buying a mattress from this location. I highly recommend this location if you are considering buying a Purple mattress.”
10AM - 8PM
6353 W Fullerton Ave, Chicago
Mattress Stores
“Great service! We were in and out. Thank you to Marc and the other sleep expert! You were both amazing! We are very pleased with the service and our new purchase.”
“Francois was very helpful and every time I changed my mind or asked questions he was attentive. Since my mom could not be there to sample the mattresses he made sure I was satisfied with my final pick and even pulled out the tape measure so I was sure of the box spring height. He was very empathetic with my situation and the story behind my purchase. It meant a lot to me to have that type of service. By the way she loves the mattress and the height was perfect. Thank you!! ?”
“Excellent service from Richard! He was extremely knowledgeable, could answer any questions we had and gave us the time to try any beds we were interested in purchasing. Richard made the entire experience pleasant, and easy! He deserves a raise and promotion!”
“My salesmen, Robert was attentive and helpful. He answered my questions and provided details about each mattress. The store may appear small but the selection is enough and the service is friendly, supportive and professional.”
“Edith was very knowledgeable about her product. She was extremely pleasant and made the transaction easy She was concerned helpful and honest. What more can you ask for.”
10AM - 7:30PM
4801 W Irving Park Rd, Chicago
Mattress Stores
“Outstanding service. Caleb took his time helping me pick out the perfect mattress. He was knowledgeable about the products and made this a pleasant experience. I would highly recommend shopping here.”
“So happy with this store! Eric was incredibly friendly, helpful, and knowledgeable! We had a warranty exchange and he made the process so easy! We first went to a different mattress firm location and we left very frustrated. We walked into the Arlington Heights store keeping our fingers crossed for a better experience and I'm so glad we did! I would absolutely recommend this location to anyone.”
“Professionals at work. They delivered my dining room set and set up was extremely efficient. The one knock would be they did not take off their shoes or wear booties, and it was raining so that sucked. But they were great otherwise”
“One of the most enjoyable shopping experiences and some of the best customer service I have ever received for a major purchase. The showroom is super nice and generally quiet so you have the time and space to decide from the multiple styles and price points. The quality of all furniture is excellent, much better than expected, especially when you consider how reasonably priced it is. We purchased a complete bedroom set in August 2023 and there was an odd size issue with the mattress. After a phone call and some pictures, the staff was extremely apologetic and resolved it as quickly as possible by replacing the mattress. And the delivery and installation crew were a pleasure to deal with. Overall, this was a five star experience with Dania. We're definitely looking forward to shopping there again and buying more from Dania.”
“Always so happy with the selection and service provided by Furniture Avenue. They go above and beyond to make sure their customers find what they need and truly take their time making sure all the pieces come together. I never feel rushed or pressured into making a quick decision. I appreciate their attentiveness and the quality merchandise they source!”
“Kevin helped me. He was great. So patient with me. He made the whole process easy. His suggestions were spot on and I was able to pick the best mattress suited for a guest bedroom. Would recommend him. :D”
“Edith was amazing today. She knows everything to assist in purchasing a new bed. I could not believe her knowledge of the products. I was not planning on purchasing a bed today but felt comfortable because of her guidance. In addition, I purchased pillows and sheets.”
“The quality of product and quality of service are equal. Both are of the highest caliber, on any scale that you wish to measure them. It's easy to just say that a place is "five-star". It's difficult to say, "this is the ONLY place that I will ever shop for a bed". That goes for myself, as well as my entire family. We've been shopping there for a very long time. Pretty much as soon as they were in business. I've never had a complaint, and I've never heard any complaint from the numerous family members that utilize their service.In addition, you'll know that you're dealing with a very honest, fair, and extremely pleasant individual, anytime you walk in the store. THEY ARE THE BEST. Simple as that. I have over 3 million views on the reviews I've provided for Google maps. It will be hard to find another comment, like the one above, on my personal page.I say all of the above with conviction and confidence.(The pictures provided were taken after picking out my new bed, in West Rogers Park, upon returning to my condo. I will add pictures of the final setup on a later date...)The 2 new pics are with the frame, which has storage drawers below. Recommended by Shaya, at Matress King. It's a sick set-up!!!-✌?”
10AM - 7:30PM
9340 Skokie Blvd, Skokie
Mattress Stores
“I had the best experience today at American mattress. Brian, whom I had the pleasure to work with was extremely helpful and very compassionate about my financial position—I would highly recommend working with him and visiting this store.”
“Received the bed within a couple days of our order. Took two people to get it upstairs and unwrapped, but was ready to lie on immediately after unrolling. Personally didn't notice any smell, though the mattress was pretty firm for our liking (purchased medium firmness, wife and I are short and <150lbs). We reached out to customer service and they offered to discount one of their toppers, and sent it out same day. Fast forward to adding a 2" soft topper - both of us are sleeping through the night with no awkward pressure points or throwing off the covers because we're sleeping too hot. So far loving the mattress, we'll see how it holds up.”
10AM - 7:30PM
4602 N Harlem Ave, Harwood Heights
Mattress Stores
“Jim is a great guy! Great knowledge about mattresses. He was patient with us and gave us space when we were deciding. Very friendly and funny! Glad we came here for our mattress today!”
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“Working with Dave to try out a few of the mattresses in the store and found that he was very personable and knowledgeable around the products in this store. Made a decision that night with my wife, the transaction was seamless and the delivery company had it placed in my home in less than 24 hours. Many thanks Dave for your assistance!”