Open 24 hours
99 Indianwood Blvd, Park Forest“Le-sa J. is knowledgeable, patient, relatable, and her assistance in opening my accounts and auto loan documents was impeccable and seamless! She's definitely my point of contact at the Matteson branch!”
“This is a great bank to do business with. I've been purchasing my license plate stickers here for years, which is an added bonus. The staff is amazing and helpful. However, Jeremy went way above and beyond his duties. He noticed an issue after I left and got in contact with me right away to rectify the situation. He is an outstanding employee who cares about the customer. Thanks again for the great service from this branch. The staff is amazing.”
9AM - 5PM
195 W Joe Orr Rd, Chicago Heights“I’ve banked with this bank for awhile now and they have always been super helpful and trustworthy. Whenever I come to my local OldSecond bank I have full trust when it comes to anything finance, I feel that my account is always protected and I will always get notified whenever there’s a possible scam that has accrued. When I first banked here it was a fast and easy process I didn’t have to wait long periods of times it was a simple in and out and my account has been set up within minutes. 10/10 would recommend bank”
“What can I say about Markham Bank Of Trust Stephanie Kendrick is such pleasant person. She’s helping me with the new mobile app. I cannot transfer money from the mobile app. Can you guys please help her with the mobile app?Other than that, you guys are terrific keep up the good work.Thanks”
“Jamilah Salem is absolutely the greatest! Not only did she take care of my immediate banking need's. She also assisted me with future planning. THANKS JAMILEH!!!”
“John M. At Old Plank Trail on Exchange is the best help I have received. He is intelligent, thoughtful and caring. Importantly, he knows varied aspects of banking which few youngDr. Zenobiabankers know. You are fortunate to have him represent Old Plank trail.A suggestion:Ask John to do in service support teaching sessions for bankers who are supposed to help customers. Very few know the intricacies required. John knows.Thank youDr. Zenobia Mistri”
9AM - 5PM
8001 183rd St, Tinley Park“This is a wonderful branch, which should be the model for all other branches. It is clean, calm, welcoming-and everyone is masked. The teller was efficient and helpful. The manager, Bill, is the nicest banker that I have ever met. It's too bad that one person gave it one star. It's my 'go to' when I need to go into a Byline branch”
“I had an issue with my debit card being compromised to the tune of $450.00. Brian, the manager, made the process painless, and my loss was reversed quickly. Always receive great service there from everyone.”
“My Father and I had made countless visits to two other 5/3 branches to resolve a simple issue of why he couldn't see his own account on his phone. Went to Oak Forest branch, Gloria Jaime resolved issue in less than 30 minutes.”
“At First National Bank of Illinois, Andrea is an outstanding banker. Andrea, has great customer service skills and her knowledge of banking is unmatched. Andrea, is kind and has lots of patience. She is willing to help without questions being asked. If you go to FNB, I recommend you talking to Andrea. I”
8:30AM - 5:30PM
8001 W 159th St, Tinley Park“We have been doing banking with NuMark for over 25 years. We’ve have multiple car loans, checking, & savings. In-person transactions have always been great but a recent experience with fraud against our main account has solidified keeping our personal business with NuMark. Irma phoned me after 5 pm on Friday night with a potential fraudulent transaction with an altered check. That alone saved us a lot of problems snowballing from the altered check. Rhonda followed up with me the following business day and gave us specific steps of how to resolve this. At the Tinley Park location, Meghan professionally walked us through each step getting us back in business with our account. Way to go, NuMark!”
“Bank employees were friendly and helpful I only wish thier computer software was as helpful. We needed to add one person to a business account and it took 45 mins and at one point 3 people working on the screen. Otherwise a good experience”
“Branch Manager Nichole Cage at the Chicago Heights location is phenomenal. She was able to help me with a transaction that I desperately needed to take care of. I have been a long standing customer since the bank was Austin Bank of Chicago in the 80's, then later became ABC Bank, now Old Second Bank. I know there're not as large as Chase, Boa, Us Bank to name a few, I can't imagine transferring to some other institution, I have always been satisfied with the service I receive there, and was more so when the chgo hts location switched over so that I didn't have to travel to the 92nd street lication..location. Thank you Nichole and 02 Bank for your service!!!!”
“Has always felt valued & employees try hard to always excel at customer service but can really appreciate how great they are when you compare to old national bank, the other bank in peotone. They are just Atrocious. Thanks to FCBT for giving peotone residents a great banking option”
“I been with this bank for over 25 years I want change banks i love how the service is and the people are great only thing is in wish they would stay open until 1 or 2 on saturdays like they use to othêr then that I love the bank”
“India and the other workers there are so helpful and professional. India has work ethics that reflect respect, integrity and professionalism for Fifth Third which makes me a very satisfied customer to continue banking with them. They are the reason why I do.”
10AM - 5PM
1779 River Oaks Dr, Calumet City“I must admit 2 years ago I would’ve have given a 1 star. Grace (I think that’s her name) was nasty and not helpful. But Tricia and ( I truly forgot the guy name). But the service was on point. They went the extra mile. Thank you for your good customer service.”
“Went through drive thru only to discover they were closed at 1:20 pm for lunch. Very disappointed that I could not access my funds when needed Is this standard procedure for a quality bank?”
“I’ve had my business account for over 3 years now with Fifth third and the Dolton was very helpful, and I met the branch manager Tiffany, that went above and beyond to service my needs. I will definitely be using this branch more often.”
“Can't understand why anybody would bank outside the credit unions haven't had a fee since I got with them wished I could have been with them from the beginning would have saved lots of money in fees that the bank got”
9AM - 5PM
3115 Ridge Rd, Lansing“I visit this bank ? quite frequently and Mr. Jaron Jordan has always been very professional, helpful and informative about financing and planning for future investments. He respects your time by being punctual with his appointments and he’s willing to answer any question. If he doesn’t know the answer, he’ll research the answer for you. He even brought in Louis Vela, Sr. Home Lending Advisor at Chase Bank in Lansing, IL off Ridge Rd., to one of our banking meetings to better educate me about purchasing real estate-investment properties ? Both men are very knowledgeable in their craft and I’d highly recommend visiting this branch and speaking with Jaron Jordan and Louis Vela ✊?”
“In my many yrs of banking at this bank they have been nothing but courteous, accommodating and professional. From the guard to the tellers to the bankers. There A 1 in my book.”