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“From the moment I stepped into Credit Union 1, I was enveloped in a welcoming atmosphere, thanks to the amiable team of ladies who greet every customer with a smile. Among this exceptional team, Angelica stood out as a beacon of professionalism and patience. Her deep knowledge and expertise in financial services shone brightly as she guided me through each step with ease, ensuring that I understood every aspect of the services I was interested in. Her commitment to excellence in customer service not only met but exceeded my expectations. It’s not just a transaction with Angelica; it’s an informative and pleasant experience. This level of care and attention has me thrilled about my decision to do business with Credit Union 1”
“At First National Bank of Illinois, Andrea is an outstanding banker. Andrea, has great customer service skills and her knowledge of banking is unmatched. Andrea, is kind and has lots of patience. She is willing to help without questions being asked. If you go to FNB, I recommend you talking to Andrea. I”
“Good morning, each time I have visited Old Plank Bank the ladies, and gentleman have always been courteous, greet you, and always a smile. I love my Bankers here.”
9AM - 5PM
195 W Joe Orr Rd, Chicago Heights
Banks
“I’ve banked with this bank for awhile now and they have always been super helpful and trustworthy. Whenever I come to my local OldSecond bank I have full trust when it comes to anything finance, I feel that my account is always protected and I will always get notified whenever there’s a possible scam that has accrued. When I first banked here it was a fast and easy process I didn’t have to wait long periods of times it was a simple in and out and my account has been set up within minutes. 10/10 would recommend bank”
“Have banked with this bank for a couple years now and I'm very happy with them. Everyone is super friendly and willing to help and banking is very easy with them. It's nice to have a bank that cares instead of the top banks. I've dealt with other banks and this bank is my favorite. I highly recommend it.”
“(Translated by Google) Very friendly staff, and very understanding with Spanish speakers.(Original)Muy amable el personal, y muy compresivos con los de habla hispana.”
“My experience has been nothing short of pleasurable. The bank is never crowded. The tellers are always helpful and polite. And opening an account was a breeze. I have banked and still bank with one of the big three. I prefer banking at Markham Bank & Trust over my other bank. As a matter of fact , I'm seriously thinking about transferring all of money to Markham Bank & Trust. And last but not least the checking account I have does not charge ATM fee's for going to non Markham Bank ATM's. That's right I can go to any ATM in the contiguous United States and not pay a dime. The fee's the ATM charges is credited back to your account, usually on the same business day as your transaction depending on the time of your transaction. I love Markham Bank & Trust.”
“*Updated review after visiting my local BMO branch which I absolutely love and here is why ... I went in yesterday to open a checking/savings account and the experience exceeded my expectations. The bankVP Branch manager ™️Darlene Flores made me feel very comfortable about my financial decisions moving forward ,also she gave me some great advice as a new client. It has been a very long time since I've been treated so well. I left feeling uplifted and happy.Very grateful I found a great Bank with someone I trust. I'll be doing all my banking with BMO and this particular branch for a very long time.They get a extra star?☆☆☆☆☆ "☆"After I go there tomorrow morning to open my new checking ✔️ account and get my Debit Card...I handled everything @BMO online and was given a account # and routing # . Took 5 minutes.BMO Online banking is easy and straight forward.I called my local branch at Calumet Ave. In Hammond and the woman I spoke with Marisal I believe was her name was ...very nice ,professional and able to make me feel welcome already.”
9AM - 5:30PM
15533 S Cicero Ave, Oak Forest
Banks
“The staff AT THIS location provide Excellent Customer Service. They will go out of their way to assist you in any way they can. Polite, professional and value your business.”
“Friendly staff. They go out of their way to make you feel welcome. They also have made it one of my kids favorite places to go. She looks forward to depositing her money.”
“Good works deserves good recommendation, I appreciate the effort of Mrs Kelly Robert for helping me managed my trading account. Profits are been made weekly as she promised, i invested $1000 and now making $10,200 weekly, All thanks to her, Send her a DM and thank me later”
“Jamileh was so courteous and helpful with my needs. I can tell she is a great asset to this company. We need more people like her. She took her time and made sure I was fully satisfied in the end. Will definitely be coming back to this bank.”
10AM - 4PM
21110 S, Western Ave, Olympia Fields
Banks
“Have been banking here for many years. The staff is always kind and personable, willing to do whatever it takes to make sure you get terrific service. Have never had snotty or uninterested service which seems to be the norm these days with a whole lot of people in customer service roles. They went above and beyond to help my mother keep her home when things were rough. I would, and do, recommend this bank to anyone and everyone!”
9AM - 5PM
1380 Main St, Crete
Banks
“Love the Crete branch! Great staff, very courteous and knowledgeable. Clean, newly updated. Great vibe when you walk into lobby. The historic murals on the walls are the perfect touch for a big bank branch in a small Midwest town.”
“The best people in the business. I was able to get a refinancing after US Bank in River Oaks did not (twice! And me being a client for over 6 years!) Anabel Garcia took care of all my paperwork and stayed in touch all throughout the process. That's what i call good service! Being treated like a human being and not just another business transaction. Everything went smoothly and now i can be a homeowner. No more stress. Thank you, Anabel!”
8:30AM - 5PM
240 45th St, Munster
Banks
“The staff at this bank, and this branch, are outstanding at customer service and helping the small businesses in a community. Many people work hard, but I am convinced than what staff here do is beyond working hard - it's a genuine commitment to help.”
“I been with this bank for over 25 years I want change banks i love how the service is and the people are great only thing is in wish they would stay open until 1 or 2 on saturdays like they use to othêr then that I love the bank”
9AM - 5PM
3115 Ridge Rd, Lansing
Banks
“Leslie Rivera took good care of us!! We went other Chase branches and we got turned away for not having an appointment! We waited for a while but she was fast and efficient! She resolved our issue!!!”
“My favorite bank. The people are so friendly and helpful. I've been banking there for 30 years and it's always nice to be addressed by name . I rarely have to wait in a line and they can always answer my questions via phone. I will do online banking with them even when I move.”
9AM - 5PM
1101 Joliet St, Dyer
Banks
“I've banked here for several years. They are very personable, friendly, knowledgeable. Excellent when needing help to wire money for home purchase. Drive up is fast. Employees are always friendly and helpful, especially Kathy and Angelina. Wouldn't switch to a big bank chain, this place is hometown personal!”
“Wonderful. Wonderful. People working at this banking institution. The serve is great and friendly. It’s like walking in the sitcom “Cheers” once the know you they greet you instantly by your name. I would recommend.”
“Branch Manager Nichole Cage at the Chicago Heights location is phenomenal. She was able to help me with a transaction that I desperately needed to take care of. I have been a long standing customer since the bank was Austin Bank of Chicago in the 80's, then later became ABC Bank, now Old Second Bank. I know there're not as large as Chase, Boa, Us Bank to name a few, I can't imagine transferring to some other institution, I have always been satisfied with the service I receive there, and was more so when the chgo hts location switched over so that I didn't have to travel to the 92nd street lication..location. Thank you Nichole and 02 Bank for your service!!!!”
“came to deposit a check, can do it with the cash station but I still prefer to do this type of transaction in person. they recognize regular customers, greet you by name and provide fast efficient service. I do mostly online transactions but it's good to know you can still take it to the bank.”
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“Fifth Third is an awesome bank. I love the small bank feel with the large bank benefits. I have been banking there for a few years now and I have only witnessed services improving. I have reccomended this bank to my family members because of my personal experience and the way their staff exceeds my expectations.”