Oswego Ace is a locally-owned hardware store that values its community and supports local shopping. The staff is known for being knowledgeable, helpful, and honest, providing great service to customers. Customers appreciate that they can find what they need quickly, with assistance available immediately upon entering. The store offers competitive prices that often beat larger retailers like Home Depot and Amazon, making it a preferred choice for hardware needs. Employees like Brenden, Emily, and Ross are recognized for going above and beyond to ensure customer satisfaction, creating a friendly shopping experience that encourages repeat visits. While some locations may have inconsistent stock, the Sugar Grove store consistently has what customers are looking for and is appreciated for its helpful and polite staff. Overall, Oswego Ace is valued for its quality service, community support, and fair pricing.
The staff here is amazing- so knowledgeable and helpful. I can always find what I need and the pricing is very competitive. Kudos to the owner and his staff!
November 2023
I went in for some hardware for my kids rc car. I got help immediately upon walking in the door so I didn't have to search. Never got that kind of service at a big box store...happy to give ace more $ than I'd have spent on Amazon for something like this. They had what I needed.
November 2023
Stopped in to check out a few things for Halloween animation and checked out some led lights for Christmas
