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“I was shopping for a pair of jeans for my mother and I did not know her size exactly, all I knew was that she doesn't like the usual jeans band around the waist because it's tight and Amanda the sales associate was just incredible and so knowledgeable about every single thing about jeans amd clothing and the different type of styles and fabrics. Amanda has amazing customer serve and knowledge and is just the most pleasant young lady I had the pleasure of being helped by. It was very refreshing meeting and interacting with her. I hope that the Hollister company realizes the value that she brings to their company. I also hope that she is appreciated.”
“They always have the cutest items that are classic, trendy and fun in a bunch of different sizes. I also appreciate the funny accessories they carry. I have purchased several over the last few years and they have made great gifts. The staff is always super friendly and helpful. My go to shop when buying things for my friends and family.”
“I almost never write reviews but I really wanted to shout out the great customer service I received this past weekend. I don't shop at old navy often but I saw the large 40% off everything sale signs and stopped in. I have two events coming up this month the first being next week and I needed new jeans.
Old navy has a lot of jeans! I had no idea they have so many styles just jeans everywhere and to be honest I kinda got overwhelmed. So I asked an associate who was nearby for help and I really have to shout out Kimberly she was so polite and so knowledgeable about the styles, fit, sizing just everything. She even explained to me about the different inseam and stretch fabric. I got two pairs of flare jeans and some sandals. I was so thrilled with my purchase that I went back to old navy before the sale ended and Kimberly helped me again to find some denim shorts.
Old navy has a lot of denim shorts, she let me know that if my size wasn't available or if i saw a pair online that I wanted she could order it for me from the store and the shipping would be free. That's great to know who doesn't love free shipping!
My overall experience at the orland park store was really, really great, the store was busy both days but everyone was polite and very helpful. 5 stars! Thanks.”
“I have shopped at the Joliet store and Orland Park store the past couple of years. The Manager Max is the best part of the Hot Topic experience because he managed both locations and he always is so helpful. A business is only as strong as it's customer service and Max is friendly, professional and knowledgeable about the items. I love the t shirt's, crazy nerdy items and the prices. Great location and good mall with lots of great shops. Visit Max and have fun.”
“Best boutique! Amazing store and selection. The young handsome man Mohammed took care of me answered any questions I had about any of the shoes or clothing in store very knowledgeable. If your looking for a one stop shop this is the place to go no were else!!”
“Just bought a suit K&G in Orland Park 12/16/2023 and I had the best customer service experience I’ve ever came across. Charles is amazing and extremely extremely intelligent. He helped me pick out a beautiful suit that matched my Fiancée’s dress. I showed him a picture of Hany fiancées dress and told him I need a nice suit to match it, he literally measured me and got me a full suit set up in 15 mins. Everyone at my engagement loved my suit!! I spent 4 hours at Macys and walked out with nothing. I can’t thank you guys enough especially Charles. Let him know I appreciate him and I will always recommend people to him. You the man Charles! Thank you brother”
“Today we started our Christmas shopping with this location and I am glad we stopped by here. Currently they have %25 off on every item, also %50 off on clearance items. This locations of Guess has so many good selections and the store was pretty neat. The Staff here is amazing, they kept approaching us and asked us if we need any help and they answered our questions, went above and beyond. I will surely come back to this location more from now on.”
“I love this place. The customer service is excellent. The quality of the jeans is unbelievable. I have several pairs, and they beat Levi's without a doubt. I won't ever wear Lee's or Levi's ever again. Try them out. You will feel like a million bucks with a quality pair of jeans.”
“I worked here for many years and loved the costumers that came in! Now, I'm a customer and still experience great customer experience, and feel like the associates really get to know your style if you give them the chance!!! The store manager, Kayla, does a great job checking in on guests and her associates to make sure everyone's needs are met. It was great to get to know her and her new team!”
“This location has a ton of great offers and variety in their selection. Every time i go here, i always find myself leaving with something i did not think i needed, but could not pass up on the price. I also like that it is in the mall. It provides easy access for me to get all my shopping done in one location.”
“I always make sure to visit this place when I got the mall, mainly for the nerd/pop culture items and rock n roll shirts. The lady working there was very kind and respectful”
“This weekend was the first time my daughter and I shopped at Windsor. My daughter was looking for a homecoming dress and she mentioned that many of her friends shop here for semi formal and formal attire. Our experience at the Windsor in Orland Park was favorable. The selection was vast, the store was clean and very well organized, the employees were welcoming and the prices were reasonable. We went there for one dress and came out with two!”
“Semaj went above and beyond for me. Found a purse online that they said was in stock. I asked several people and nobody could find the purse. She found it after a few minutes. She’s amazing! She moves like a boss and definitely deserves a promotion”
“Their employee, Grace, has the BEST customer service that I’ve ever had in life! Not exaggerating at all. I was driving hours away to find Honda shirts and she went above and beyond to show me what their store had and made sure my size was available. When I got there to pick it up, she had it at the register already and a size up just in case. Come to find out, I definitely needed that size up. My daughter grabbed the xs that she also had at the counter for us. Thank you so much Grace! I really hope Tilly’s shows you recognition. We need more people like you.”
“The customer service is better on the AE side. When I mistakenly walked into the Aerie side to pick up my online order, I received no welcome in from the young lady but when the Caucasian ladies entered the store they received a nice welcome. Please train better customer service on that side and hire non racist young ladies.Thank God I received excellent customer service from the African American young lady on the American Eagle side. A very warm welcome.”
“It’s hilarious to read reviews if people mad they can’t return/exchange after 30 days !! All stores are 30 days. That sounds like sour grapes ? gap employees are nice helpful & the store always looks great & well stocked ??”
“This was the store I had never thought to look in, but we found our daughter's graduation outfit in here, and she loved it . The sales person that helped us did an amazing job with what she was looking for. Everything is a good price. Thank you for making my daughter's experience a great one.”
“All I have to say is the manager at this store is amazing wonderful customer service experience her name is Kendra and she helped me out with the mix-up with some gym shoes I purchased. She was so above and beyond in her assistant that she even drove out to my work location to pick up the mismatch shoes and then also had the correct ones FedEx dto my home. Needless to say I was extremely appreciative and wanted to make sure she is acknowledged.”
“Over a week or so ago, I was in this store and witnessed the staff dealing with a horrible customer. Although I came into the line and did not hear the whole conversation, what I did hear was appalling. From what I can remember, there were issues with the customers refund, so the first associate was trying to accommodate the customer, she even went as far as calling someone else to help resolve the issue. I take it the phone call was not helpful, because the customer became very irritated and started insulting and yelling at the associate, and even the manager who later stepped in to try and help out. When the customer continued to talk over the manager, the manager then began to get irritated and told the customer there was nothing they could do, and asked her to leave. I’m guessing the other associate gave the customer a customer service number or corporate number, and even tried APOLOGIZING to the customer for the inconvenience. When I was finished being checked out, as this customer was also leaving, she vandalized the store on her way out, almost hitting my family and I with the product that she knocked off the table at the front of the store. The product nearly got knocked into the mall hallway.The staff dealt with it the best they could and definitely did not deserve to deal with this person over what appeared to be a pair of pants.”
“First time going there on Tuesday night and cashier was amazing. She check in on us to make sure if we needed anything or any additional sizes. Very on top of it.”
“Dahlia (unsure of spelling) is an absolute angel! She helped me with every little thing I could have possibly needed, she had a great attitude & she just made my shopping experience so pleasant, from beginning to end. Thank you so much!?”
“I was really happy to see when Jayne opened up in Orland Park! I love their Oak Park and La Grange locations and have bought various things over the years such as clothes and shoes and accessories. This boutique is really cute and carries a lot of great high quality brands. I love to browse especially when they have sales. The clothing is now too young and trendy for me but every now and then I'll find a top or pants that are cute pieces for my style. Today I went in and had excellent service from the staff, I wish I had gotten her name. She was very professional and helpful in finding comfortable and flattering shoes for my low arches and flat feet. She went to the back a couple of times to find me options based on my size and style and she was really patient! Thankful for great customer service which is becoming increasingly rare these days I ended up finding a cute pair of boots, a pair of On shoes, and sunglasses all for 20% off as the whole store was 20% off. It's also fun to check out their jewelry, handbags, and other seasonal items. Shop local and come in sometime soon!”
“Mona is a great associate for this store!! Out of all the workers that were here today she is the only one that helped me out and was determined to have a satisfied customer walk out the door. Thank you Mona for all your help! ?”
“Love the quality of their clothing. My friend loves going to PacSun and I always tag along. The workers are also nice. I asked a worker there named Neda/Nida (not sure how to spell) a few questions and she was a sweetheart.”
9:30AM - 10PM
120 Orland Park Pl, Orland Park
Clothing Stores
“We always find good stuff and good prices
Also there is an associate his name is roel he is the best he is amazing he always keep smiling and very helpful and kind he works so hard and he deserve better
Orland park”
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“THIS MORNING I STOPPED IN TO PICK UP A PAIR OF PANTS AND A COUPLE SHIRTS. I NEEDED TO BE IN AND OUT QUICK FOR A DOCTOR APPT. I WAS GREETED BY TWO HOT FUNNY HELPFUL YOUNG MEN CHRIS AND CAYDEN WHO HELPED ME FIND WHAT I NEEDED EVEN PLACED AN ORDERED FOR A HOME DELIVERY BECAUSE I WANTED A DIFFERENT COLOR. GOT ME OUT IN TIME AND LAUGHING THE WHOLE TIME, IT WAS GREAT! THEN I DECIDED I WANTED TO LEAVE A REVIEW AND COULDNT FIGURE OUT HOW SO I CALLED THE STORE AND SPOKE WITH DANIEL, VERY HELPFUL AND PATIENT WITH ME. GREAT EXPERIENCE AND CLOTHES!”