JCPenney is a large retail store offering a wide range of apparel, footwear, jewelry, accessories, and home furnishings. Since 1902, it has been providing customers with style, quality, and value. The store features brands like Adidas, Levi's, Liz Claiborne, and Worthington, along with private brands such as St John's Bay and Arizona Jeans. Customers appreciate the good deals, especially during special sales like buy one get one free, which have allowed shoppers to find dresses and other items at great prices. The store offers convenient options like free shipping and curbside pickup, making shopping easy. The staff in departments like cosmetics are often knowledgeable and helpful, providing good customer service and product recommendations. Online ordering experiences are smooth, with items shipped early and easy pickup at the store. However, some reviews mention that the store can sometimes be unclean or not well stocked. Customer experiences vary, with some finding the store friendly and others noting less helpful staff. Overall, JCPenney is known for its variety, competitive prices, and ongoing sales.
I picked up a couple of shirts and a dress wich my mother had ordered through the mail but it was given directly. To the store.
May 2024
I needed a dress for the symphony last weekend- they had amazing deals here! There weren't very many options left, but I'm sure that was due to the nature of the deal. It was a pink tag deal of buy one get one free and I got two absolutely gorgeous dresses that fit me like a glove! I was very satisfied with my purchase!
December 2023
The lady at the cosmetic department gave me great customer service. She was very knowledgeable and recommended some great products for my skin. Overall JC Penney has alot to offer at competitive pricing.