Russo Power Equipment is a well-known outdoor power equipment and landscape supply dealer in the Midwest, offering a wide selection of brands like Toro, Scag, Stihl, Echo, Kubota, and more. Customers appreciate their large inventory of equipment and parts, along with a knowledgeable service department. Many reviews highlight the helpful and friendly staff, especially in the sales and parts departments, who go out of their way to assist customers. The store is well staffed and offers top-quality equipment, making it a popular choice for those needing reliable outdoor tools. Some customers mention exceptional service, such as assistance with equipment purchases and parts at competitive prices. While experiences vary, many are impressed by the staff’s willingness to help and the overall store environment. Customers have traveled hours specifically to do business there, citing positive interactions and trust in Russo’s expertise and customer care.
They had the parts for a fraction of the price that the online parts stores wanted and the two employees in the parts department were awesome with helping me. It's refreshing to run into people like this still
August 2024
Extremely impressive store! Well staffed, top quality equipment, sales associates are very helpful regardless if your buying or just looking.
May 2024
The guy at the parts desk didnt want to help me out for some reason. But there was another young man that was able to help me out. It was ok experience but im not sure if i would return to this specific area in naperville. Ive been to the one in algonquin and that one was pretty good.