Hampton Inn Chicago/Naperville is a hotel currently undergoing renovations, which has led to some temporary inconveniences, such as limited hot water and a cramped breakfast area. However, guests have praised the clean and recently renovated rooms, noting fresh paint, new carpets, and comfortable beds. The soaking tub stands out as a unique feature. The location is a highlight, with several restaurants within walking distance and easy access to downtown. The staff is consistently described as friendly and helpful, contributing to an overall comfortable experience. Some guests mentioned the need for better communication regarding the renovations and suggested improvements to the parking lot. While the outdoor pool is currently closed, the hotel offers a hot breakfast and a safe, walkable area with good food options nearby. Overall, many guests recommend the hotel for its cleanliness, comfort, and helpful staff despite the ongoing construction.
Rooms were clean and recently renovated. Building under renovation still and breakfast/lobby was cramped. Staff was friendly and helpful. Recommend.
February 2024
The hotel was undergoing major renovations during our stay; as a result, we had no hot water in our shower. Other than that, the stay was fine and the staff were helpful.
December 2023
Comfy bed. Good housekeeping. Helpful staff. The room was relatively small. The luggage cart was half the size of normal ones, but wouldn't fit through the door of our room.
