Hotels in Naperville, IL

“The Chicago Marriott in Naperville exceeds expectations on every level, making it a standout among Marriott properties. Having stayed at numerous Marriott locations, I can confidently say that this hotel is truly fantastic. From the moment you step into the lobby, you're greeted with a sense of warmth and hospitality that sets the tone for an exceptional stay.The rooms are a highlight of this hotel, boasting impeccable cleanliness and a level of comfort that rivals the best in the industry. Whether you're sinking into the plush bedding after a long day of travel or enjoying the modern amenities provided, such as high-speed internet and flat-screen TVs, every aspect of the room is designed with guest comfort in mind.One of the standout features of this hotel is the ample free parking, a rarity in many urban areas. This added convenience eliminates the stress of searching for parking and allows guests to focus on enjoying their stay without any added hassle.Furthermore, the presence of a Starbucks on the first level adds another layer of convenience and enjoyment to the overall experience. Whether you're craving your favorite espresso beverage or a quick snack to fuel your adventures in Naperville, having a Starbucks on-site makes it easy to satisfy your cravings without ever leaving the hotel.Overall, if you're in search of a Marriott location that offers exceptional comfort, cleanliness, convenience, and relaxation, the Chicago Marriott in Naperville is the perfect choice. From the moment you arrive until the time you depart, you'll be treated to a level of hospitality and quality that sets this hotel apart from the rest.”

“The place is clean and quiet, it has a cafeteria area with a microwave and hot water 24 hours a day, the housekeeping service is very good but unfortunately the service at the reception is terrible, the people are rude all the time, and something that bothered me was that They made me feel like I was begging them for something. I stayed for 1 week and at 10:45 I asked that they please give me about 45 minutes to pay for another week of stay since my card had been left in the car and my husband was a little distant, Susy and the manager were very rude and did not They stopped calling the room throughout that time, until they had my card in their hands, at the end of the second week I ran away. I don't understand what happens with customer service, they should worry about providing some training to the staff so that they know how to handle matters, especially if there is a manager who is there to represent the brand, I think that good service makes a difference, At least for me the attention they give me is very important since I am paying for a pleasant stay in every sense.”

“Our stay at Hotel Arista after our wedding was truly magical! From the moment we entered our room, we were greeted with such thoughtful touches – a chilled bottle of champagne, rose petals arranged in a heart shape with a sweet "love" sign on the bed, and a heartfelt card celebrating our special day. It was clear that the staff went above and beyond to make our stay unforgettable. The attention to detail and genuine care made us feel incredibly valued and appreciated. Hotel Arista turned our post-wedding night into a fairy tale, and we couldn't be more grateful for the wonderful memories they helped create. Thank you for making our celebration so extraordinary!”

“I stayed here on a work trip, and it was super convenient. The location seems a little sketchy at first because it's tucked between some commercial buildings, but I wasn't there for the view. The rooms are clean and sufficient for work travel. There is a 24-7 snack stand and coffee bar available. The breakfast is included and is pretty standard for a free hotel buffet breakfast. The best part was the contactless check-in and being able to use my phone as my key, using the Hilton app.”

“Good for the price; not the best, of course. The door had a gap on the sides near the bottom.Food & drinks: They had vending machines where everything was $1, even the soda cans.”

“Mayra has great customer service skill check an was fast and great lobby was very clean she gets a a plus and my bookRooms: Rooms are very cleanSafety: Great locationWalkability: Close to restaurants”

“I was pleasantly surprised at the clean, modern, well appointed room at this hotel. The outside looked dated, painted an odd combination of royal blue and white? I thought it would be old inside. My room was clean and modern with a super comfy bed! Staff was kind and efficient and breakfast was nice. I'd stay here again! The best is the walls weren't thin. I didn't hear anybody and I assume nobody heard me!Rooms: Small but clean and modern with microwave and fridge.”

“We booked a Jacuzzi room and later in the night when we went to use it we found out it did not work. The whole reason we went here was for the Jacuzzi. We did not notify staff at the moment bc it was 3 am and we didn't feel like dealing with it. Also the door had no seal around it so you could hear all outside noise and a bad cold draft pouring into the room. The toilet also had a lot of condensation on it and water on the floor around it. Still waiting to hear back from the manager”

“Clean and cheap. $105. Me an two kids. 2 beds, tv, shower, food close. Not a "vacation room" but absolutely good enough to rent for a day or two if you got plans that will not require you to sit around in your room all day. Had mini fridge, an microwave. I always check, and found no bugs at all. Check in was easy, an all three employees I dealt with were nice, and friendly. If it is close to my next Naperville trip I wouldn't hesitate to book again.”

“Here for work for a month. Great service and location front desk staff is stellarRooms: Hugh 2 room suites with full kitchen, desk, couch with TV and seperate room with king size bed and plenty of space. Perfect for long term staysNearby activities: Everything is within miles of hotel you could needNoteworthy details: Pool and hot tub are clean and well maintained”

“I have been here for about 2 months and have no complaints whatsoever, the staff is friendly and the hotel is always clean. I recommend family and friends to stay here without a doubt. Management is very diligent and resolves any issue without any discomfort.”