Buss Ford is a family-owned dealership established in 1928, with multiple generations active in the business. The staff is very friendly, personable, and accommodating, treating customers with the utmost respect and like family. The service teams are very nice, and the service center inspires confidence in doing the job right. Communication is consistently good, with great notification for service pick-up and return. The sales process is described as smooth, painless, quick, and efficient, even for out-of-state purchases. Staff members go above and beyond to ensure customer satisfaction, providing care that is second to none even after a sale is complete. They are knowledgeable and work to find vehicles that match specific requests. The dealership is also very active within the community, sponsoring numerous local groups and events. Many customers highly recommend Buss Ford and state they will definitely return.
Buss went beyond what I thought a dealership could be. Chris went above and beyond to make sure we were satisfied with our purchase even after the official sale. Care that was second to none even when they no longer had an obligation to continue serving us. Tons of appreciation here and we will definitely be back next time... read full comment