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“Prairie State Bank and Trust at Mt. Zion has a very friendly environment. All the staff seem very helpful. Heather was a very amazing CSR, was patient, and helped to answer all my financial questions I had.”
“I wish I could give more than just 5 stars for the service and staff at LLCU Water Street, Decatur, Il branch! Special shout out to Mrs. Rashanda Bond-Partee for her knowledge, expertise, customer service, and willingness to go above and beyond for her customers. My family have enjoyed the many banking services offered at LLCU such as the kids accounts (Paying for A’s, summer book club, etc), loan rate incentives, mobile/online banking, drawings for prizes, EVERYTHING! I can put my money wherever I chose, but we love LLCU and feel valued as customers here. I will continue to highly recommend them to family and friends!”
“We have been members of this credit union for years. Sad to see the other reviews. I fully stand behind our rating. Sure a great place to do business. Helped us with an auto loan and home loan!! Great customer service. Definitely there for the customers!! Issues are easily resolved. Very happy with my credit union!!”
“We have been members of this credit union for years. Sad to see the other reviews. I fully stand behind our rating. Sure a great place to do business. Helped us with an auto loan and home loan!! Great customer service. Definitely there for the customers!! Issues are easily resolved. Very happy with my credit union!!”
“Arrived at the credit union with an issue with my account and Chloe took excellent care of me even though I was very frustrated. She did an excellent job explaining the issue and doing everything she could to help me. This is by far the best branch to visit.”
9AM - 5PM
130 N Water St, Decatur
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“I am not a customer at this bank, but Stephanie Coombs was very friendly and answered my questions I had and directed me somewhere I could take care of what I needed, since I am from out of town. Highly recommend her!”