Guaranteed Auto Repair, located at 7832 Burden Rd in Machesney Park, is known for its honest and reliable automotive services. The team, with over 80 years of combined experience, offers a range of services including tire rotation, wheel alignment, brake repair, and complex repairs like catalytic converter services. Customers appreciate the thoroughness, knowledge, and professionalism of the staff, especially noting the helpfulness and courtesy of employees such as Shawn and Keith. The front office staff are friendly and welcoming, creating a positive experience for clients. Many customers, including those on fixed incomes or with limited experience with auto shops, trust Guaranteed Auto Repair for their car care needs. The technicians use advanced diagnostics and quality parts to ensure high standards of service. Customers consistently mention their satisfaction with the timely and thoughtful care provided, often highlighting the honest and dependable nature of the business. Overall, Guaranteed Auto Repair is highly recommended for those seeking trustworthy, experienced, and courteous auto repair services.
I brought my Honda CR-V in for intermittent starting problems. Tech B. Sherwood diagnosed the problem and replaced the starter while I waited in the comfortable waiting area. I definitely would recommend Keith and his team at Guaranteed Auto.
November 2025
I switched here for all of our vehicle needs several months ago and so glad I did! They are very thorough and knowledgeable and especially easy to work with. Very happy with Keith and his team, another great job guys thank you!!
October 2025
From the front office all the way through a repaired transmission, Guaranteed Auto was professional and understanding. A+ job all around. Thank you.
