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“I had an issue with my checking account, I called the 888 customer service number, they basically blew me off & could not help me. I called my home branch which is Lockport & talked to Jacklyn. I can't be more grateful for her!!! She guided me to who I needed to talk to & figured out what happened in a matter of minutes! The mistake was resolved & everything is good.Thank you Jacklyn!!!”
“Just moved here and had a large wire transfer that was handled perfectly. The teller, who I think was Cassandra (apologies if I got the name wrong) was so helpful and gracious.”
9AM - 1PM
1095 E 9th St, Lockport
Banks
“I Made an appointment with customer care they made a appointment for me over the phone with the lockport branch with Taylor cantley and she helped me so well and it was fast and easy thanks much appreciated this branch is awesome”
“I had an issue with my first direct deposit into my new checking account and I was not getting the right help from the 800 number. I called the local branch and Marcy went above and beyond to help me and solve the problem.”
Banks
Banks
Banks
Banks
“What a positive experience I had with correcting a mistake I made when paying my CU VISA bill last month. I put another credit card company's check in the envelope that went to my C&T VISA address, but with Nancy's wonderful help, staying on top of the refund situation, I was able to get back on track and have the correct payment go to the correct credit card. I have been a member of this credit union for nearly 50 years and their services have never disappointed me, but this was the first time I really needed help with the refunding of a large amount of money. Nancy goes to the "head of the class" for her efforts! Thank you, thank you, thank you!”