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8:30AM - 6:30PM
1042 Maple Ave, Lisle
Shipping Centers
“The couple of guys that set up my Peloton Tread were great! They arrived right within the window they told me they would. Friendly, efficient, and they helped me fix an issue with my Peloton bike before they left, which I really appreciated!”
“Super nice people that helped me figure out a bunch of unfamiliar customs forms and didn’t mind me bringing seven large boxes by their store. I was a burden for sure but they didn’t make me feel like it. Thank ya!”
“Great service, I've been working with DEMAR over 8 years now and we never had any issues. Great place for truck drivers, many open dock doors and awesome people, soon as you walk in, there is always someone to help you. They are super organized so they won’t make you wait.”
“The guys over at this store are phenomenal. Always have to best experience and they do it well and fast. Tyler, Dom, Sterling and even one of their newer guys Alex are all great. Always make you feel welcome and are always helpful. If I could give more stars I would absolutely.”
“CLEAN TRL ONLY 2 LOAD LOCKS - ENTER ON MADSEN, BACK INTO DOCK AREA NEAR #17 - CHECK IN BY DOOR 10, RING BELL 7AM, GIVE THEM P/U #2024... tight, tight.. no outhouse. Closed weekends MO - FR.”
“Had great customer service at this location. Employee, Charlie was very helpful, knowledgable, kind, professional with assisting me with my Amazon returned packages for the first time. I really appreciated the service of being treated like a very valuable customer!”
“Brett and Ron were amazing!!! I called earlier and Ron picked up and was very helpful and not even five minutes later Brett called me back letting me know ALL of my prints would be done in an hour so I knew exactly when to head over - it was perfect! Complete gentleman, cannot recommend enough and definitely will be using them for everything here on out!”
“Very good workers, sent parcels twice, satisfied. And those who write that they are being robbed because they have been used to robbing all their lives and it seems to them that they are being robbed”
8:30AM - 6:30PM
2863 95th St #123, Naperville
Shipping Centers
“Everyone in this location is very friendly except the lady with curly hair, she's very rude and unprofessional. She has to learn how to treat her customers!”
“We switched over to using Staples about a year ago for our 24x36 construction blueprints. It has made the process of getting prints so much easier. We upload the print, pay for it and then receive an email when ready. It's super easy, quick and convenient. I'm so glad we made the switch.”
“Monty was wonderful. They greeted me as soon as I walked in. There was another guy there as well he was very nice too. I will definitely be going back. ??”
“Arrived at 1pm for a 2pm pickup. Assigned a door Immediately. Loaded and checked out by 1:30. Staff was very professional and polite. Will definitely come again. *Urban Cowboy Transport LLC *”
“Best UPS Store I’ve ever been to. No matter how long the line is, it’s always an easy in and out. I needed a couple pieces of shipping tape, and the kind gentleman behind the counter gave them to me free of charge. In a world where it feels like we're charged for every breath, that kind of small kindness was unexpected and exactly why I keep coming back, both for business and personal needs. They treat people like people, and that makes all the difference.”
“We had Navis deliver a near 500lb incubator to my laboratory in Downers Grove. They were extremely professional in all matters of communication before and during the delivery. These guys handled a difficult job very well, went above and beyond for our company, and managed to do it all without a single scratch on the incubator, walls, floors, etc. I would trust these guys to deliver ANYTHING.”
“The UPS store in Market Plaza-Glen Ellyn is the absolute best! I sometimes have the most crazy packing/shipping requests and they are always willing to find a way to make it work!! I appreciate the friendly staff as well!”
“The employees at this store go above and beyond at every visit. Exemplary customer service and genuine attention to detail. The best UPS Store in the Chicago area.”
“I am writing to commend a gentleman named Mike who opened the FedEx store today at 9 am. I had an exceptional experience thanks to his outstanding customer service. Mike was incredibly patient with me, taking the time to ensure I was doing okay despite also assisting two to three other customers simultaneously that were walking in. He consistently checked back with me to address my needs. His willingness to help is above and beyond and his knowledge of his work is impressive. What stood out the most was his genuinely happy attitude, especially on a Monday. His friendly greeting made it clear that he truly enjoys his job and I’ve observed he has return customers that enjoy his company. Mike brings trust and loyalty out of his customers. Mike's dedication and positive demeanor made my visit a pleasant one. He is a valuable asset to FedEx and this impression he left with me will make me come here instead of other locations or competitors. I will be back to see him! Thanks!”
“I was recently tasked with obtaining quotes for a reusable crate to be used with a large piece of artwork. The dimensions were 125" x 78" x 7" and 425lbs. I contacted Craters and Freighters for a quote. They returned the quote very quickly and asked me questions I hadn't even thought to ask them or other vendors about my needs for this job. The initial visit with their team in our office put my mind at ease. When their crew came to our office and carefully removed the artwork they were friendly and efficient taking great care not to damage the wall or any furniture. Turnaround time for the job was very quick and the price were quoted was the price that we paid. Thank you for making me look good to my boss. So happy we found a reliable partner. My only request is that I would love to receive one of those pirate t-shirts your crew was wearing (see what I did there?). :)”
“This is a particularly good Staples Store. The manager is unusually responsive and helpful, not always just passing issues along to someone else, but instead handling them himself. He also has selected a particularly excellent staff who know their stuff and cheerfully assist you. In fact, they stick with any problem to the end solution. Kudos especially to the friendly helpful creative print staff who have done wonders for me.”
“I just had a GREAT experience with this location. I had an issue tracking a package. The person (did not get a name) - assisted me. I had to disconnect - but this person (who is great) called me back to make sure she didn't leave a loose end. I appreciate this a great deal. I would say that these guys rock!”
8:30AM - 7PM
242 N York St, Elmhurst
Shipping Centers
“I cannot thank this UPS Store enough! I was in the middle of prepping for an Open House and ran into a printing nightmare—another location had me waiting over 30 minutes before finally telling me their printers were down, leaving me with almost no options.
In a bit of a panic, I called this UPS Store, and Jenna was absolutely amazing. Even though it was last minute and a larger print job, she was so kind, friendly, and willing to get it done right away instead of making me wait until the next day. She went above and beyond when I needed it most.
That level of customer service is rare these days, and I truly appreciate how Jenna saved me and my Open House. I’ve found my new go-to UPS Store!”
“There are so many unique gift items in this shop in addition to the mailing and shipping services. I purchased many Christmas and birthday gifts and 'just because' gifts here. Love the variety of items. And the staff - they are the best! Very friendly and genuinely kind people.”
8AM - 6:45PM
46 S Villa Ave, Villa Park
Shipping Centers
“I had a large heavy item that I needed to return. I searched for a UPS location and found this UPS Access Point conveniently located in Villa Park.When I dropped off my package, they were very accommodating, they could see me struggling with the box in the parking lot, a nice employee opened and held the door for me and pointed me right to the UPS desk in the back.When I got there, a nice young man took care of all the shipping details and even attached the label correctly for sending out my return.Also the Ace Hardware store was clean and well stocked, so I will be back to shop there as well.Five stars for both!”
“Stephanie was so helpful! We had to purchase packaging for a really important return. She found the right size and packed it for us while we waited. I appreciate that she understood how anxious I was about making sure it was well packed and that all documents were included.
Thank you Stephanie!!”
“The professionalism and overall stellar quality of this business is why we continue to use KB Logistics they understand what amazing customer service is we will continue to recommend them for personal and professional transport . The owners are easy to deal with and get the big picture”
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“Ana was terrific she did everything for me in a timely and efficient manner. She was very friendly and greeted me as if she knew me. Being from Virginia this is very nice to see in this area since most of the service personnel in this area from what I have encountered are very unfriendly and make you feel like you have done something wrong. I would recommend her and this UPS store to everybody. Go see Ana!”