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8:30AM - 4:30PM
42 Stephen St, Lemont
Post Offices
“I usually don't write reviews but we just left a post office with a smile. Wasn't expecting 5 star service but that's exactly what we got when getting my 6 month year olds passport. The staff treated us like their own family and the process went as smooth as it could. If you have post office type things to get taken care of, this is the place to go. I'll be going here for all my post office needs and might even stop in to say hi to the great staff they have working here.”
3:30 - 5PM 10AM - 2:30PM
226 Yorktown Shopping Center, Lombard
Post Offices
“Chris and the young man that works on Saturdays are the BEST! Both are very friendly and knowledgeable. Even if our when there's a line that get me in and out! Perfect location as well. They deserve 5 stars, but I gave 4 because we all need improvement. No one is perfect. They are THE BEST ON DECK!”
“This location is right downtown (historic building) and is one of the more sizeable in Wheaton. There was hardly a wait even though I visited during a rush period. The service was phenomenal and the postal clerk took the time to review my passport renewal materials and offered me all the mailing options so that I could make the best choice. Overall, excellent experience ? ?. Thank you!”
“Passport Service - We did passport for our kid here. Photo service is available. Friendly Staffs. Especially Dela was awesome! He helped us through out the process.Overall very good experience. Definitely recommend this facility for Passport services”
“Usually I come here after a less than satisfying trip to the Westmont Post Office and this location is a breath of fresh air. The employees are helpful and kind. Even when there is a long line behind me, they still don't rush or make it feel like I'm inconveniencing them.”
“A huge Thank you to Amber for helping us with our passports at our appointment today. She was quick and efficient handling our paperwork and taking our photos. Beyond all that, she was more than eager to help another family with theirs even though they did not have an appointment.
Thank you Amber you are awesome!!!”
“I have never written a review about a post office before, but I had such a fantastic experience with Amanda. I ran into a little issue with my passport renewal application, but she patiently assisted me. She was extremely helpful. Thank you!”
“On the positive side, the workers were helpful when I had questions about international shipping. On the negative side, only two employees were working in the front, and I stood in line for about 10 minutes before receiving help. In comparison to other USPS locations, I would say this staff was more polite and helpful, and the wait time was about average.”
“This is truly the USPS I’ve ever been to. I had trouble getting my fingerprints but both ladies there had so much patience with me and really tried everything what they can do to help me out for literally an hour and a half. And I eventually was able to get record from FBI within the day, thanks to the two best employees in this location. I can’t say enough how thankful I am for their persistence and service-mindedness. Thank you so much again!! You guys are the best!!”
8:30AM - 6:30PM
380 E St Charles Rd, Lombard
Post Offices
“I like this location because there is usually no lines and huge parking lot. Personal mail boxes are available. Handicap accessible from parking lot to the building.”
“I run a small business and run all of my shipping out of this Post Office. The staff is always available to help and having 24-hour access to an automated kiosk makes afterhours management a breeze”
8:30AM - 6:30PM
105 Canterbury Ln, Bolingbrook
Post Offices
“There have been two occurrences where my package was delivered to the wrong house, BUT they have always come through and found it within the day. I just had this happen last night and got a call this afternoon saying they’d send a carrier out to check where it might be. The offices were closed and someone still came and brought me my package. I’ve never had a post office be so responsive and helpful, and I appreciate all that they’ve done and continue to do.”
8:30AM - 5PM
5 S Washington St Ste 105, Naperville
Post Offices
“I've sent packages occasionally in the past two years at this location and always had good service. Since I rarely use the postal service, I usually had questions on how different kinds of mail service work. Each time the employees there answered my questions patiently and helped me find the best rate. The packages I've sent so far have all reached their destinations in the time frame promised.”
9:30AM - 4:30PM
528 Pennsylvania Ave, Glen Ellyn
Post Offices
“If you are in Glen Ellyn and you are looking for a place to mail something to someone somewhere else, go here or go to the other one on 757 DuPage Bvld. in Glen Ellyn.”
“Our local post office opens at 8:30am perfect for dropping off packages or in my case picking up a last minute card and gift card. The employees are always helpful and professional even despite being understaffed at times. I especially enjoy coming here because it is easy to find parking and be in and out.”
“There was a little bit of a wait but once I was called Crystal had me taken care of in a flash. She was pleasant, efficient and knowledgeable. Thank you Crystal.”
“All my life I’ve dealt with carol steam post office..always rude people/clearly showing they hate their jobs so I expected the same level of energy at the Winfield location. Except to my surprise Winfield staff are really nice and very professional!. I made an appointment for 3 passports and Kyu was very accommodating, nice and thorough. The lady working next to him was also pleasant to everyone who came in to drop off mails or whatever.”
8:30AM - 6:30PM
757 DuPage Blvd, Glen Ellyn
Post Offices
“Every time I visit this location the employees are always friendly and helpful. It’s impressive knowing there’s always a ton of people there but they still remain helpful and friendly. This is a great location for USPS.”
8:30AM - 6:30PM
2 Plaza Dr, Woodridge
Post Offices
“I love this place. They are kind and patient. Customers can be abusive, but the personnel keeps their cool. They never rush you when it’s your turn. Thumbs up”
“I visited this location on 7/29 around 11am. Both employees at the front desk were extremely kind, and very helpful! The best experience I had with visiting a post office. I had a larger item to ship out with prepaid label and they found me a solution in order for the item to fit.”
“We had the best customer service at this location today for our passport appointment, which is solely what I am basing my review on. Denise was the one who helped us. She was very professional, efficient, and kind. She noticed that my passport photo (taken elsewhere) would likely not work and took a much better one for me. Did we have to wait for our appointment? Yes. But one look at the facility and it's easy to see why. The building is small, and the line is long. BOTH employees were hard at work the entire time and were courteous and patient. However, they are understaffed. The appointments take longer than what USPS says they will. These issues are not in the control of the employees at the front desk. To the employees...thank you for your hard work!”
2 - 5PM 9AM - 1PM
147 E North Ave., Glendale Heights
Post Offices
“This place has easy accessible parking lot iff the store. Spacious area with island and supplies ( for purchase) to prepare your package. PO box is available. Andrea was very helpful and friendly. Speedy service with no lines.PLEASE MAKE A NOTE-post office will be closed for lunch from 1-2.If you are picking up missed Package(s), please do not goto this location. All packages pick up at carol stream location.There is no access to printer here so please print your label at home. Cashier will not able to print your label however QR CODE is okay for her to accept it.”
“I see a lot of negative reviews here, but I gotta say that my experience at this location has been pretty positive. My mail carrier is great and when I've gotten a notice that a delivery attempt was made, but no one was home, I've always been able to get it the next day without issue. The hours do make it tough, but luckily I have the flexibility to get to the facility when they are open. I did have to call once after tracking a package and finding out it was at the facility but hadn't been delivered. The individual I spoke with (I wish I'd gotten his name...) was helpful and pulled someone out of a meeting to help me track it down. They found the package and I picked it up later that day. Sometimes they get it right!!!”
“Absolutely brilliant service! Courteous kind & Considerate. My Donald Trump outfit arrived in perfect condition.TheBlond Trump hairpiece fits like a glove.just need to conquer the Trump accent now. Overjoyed Me ????”
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“I think it is Tonya who works frequently works the right counter? She’s always super sweet. Very helpful and wonderful to talk to. Star USPS employee.I have not interacted with others working the counter. I’m only there to drop off mail with prepaid labels. Never had any problems.”