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“Douglas was incredibly helpful. He was very pleasant to interact with, and helped me with the process of getting a new phone. He also helped me on the Saturday before this visit by answering my questions about replacing my phone with a newer model and giving me all of the necessary info.”
“Walked in with a issue with my service“Micah” at Verizon made sure when I walked out that my issues with my service were resolved in a timely manner. Great Service”
“From start to finish had great experience. Nothing to do with repair but really upset that a possibke update to software with Samsung that coincentally costed me bit over $200 and new phone screen/framework. Otherwise it was great!!”
“This was the best customer service I've ever experienced anywhere. Alex, is it unbelievable employee? You should cherish her and she just goes above and beyond the Call of Duty and she figured out how to activate my phone, which was extremely difficult due to the new technology. And she deserves a lot”
“what a great experience. we went in to check on upgrading our internet box. the team was so great. we not only upgraded our internet but we also got an phone upgraded. they we so knowledgeable and even drove to another store to get our new box. highly recommend”
“Sincerely, from the bottom of my heart, I want to express my satisfaction with the service of the employee, Mr. Christopher Long. I was switching from another operator to Verizon and at the same time I needed to set up my new iPhone 15 Pro Max and things got a little complicated, the guy did his best and patiently tried to understand what the problem was, also me because of my bad english. Chris thank you for everything!”
“Many thanks to Mital Gandhi, Verizon store Manager in Lockport. She knew the ins and outs of all Verizon promotions, and was clearly very knowledgeable about their product lines. She assisted us in the upgrade of both my wife's phone and her tablet. The process was smooth and was completed in short order. She also worked with Verizon customer service to clear up an issue with a tablet that I no longer own. She was friendly and warm and easy to work with, and we left knowing we got the best deal available.”
“Customer service at this location was excellent. I had several questions about my account and trying to decide what to do and Gabriel was exceptionally knowledgeable and helpful, thanks so much!”
“We came to this Verizon store for a sim Issue and We met Islah and he was very helpful and he gave us a best deal due to which we got ourselves phones, tablets and watches.Had a Great time with Islah and we Saved a lot on our purchase.”
“Just got home internet from this Verizon and Kendrick is the one who helped me out. He was awesome! Very knowledgeable and patient about the whole process, if you go here definitely go to him. 10/10!”
“Julio & Alejandra were ABSOLUTELY amazing. Definitely had one of the smoothest transitions in wireless service ever, for anyone looking to switch over and have a delightful transition please seek them out! God bless!”
“Yaz and Jessica are awesome. They did a great job same day replacing my phone screen and were much more reasonable than anywhere else. Suppprt small businesses especially ones run by awesome people.”
“Awesome experience, got the phone I wanted Samsung s21 with 128gigs of space. New client and staying for a long time. Nick thank you for all the help on transfering us over to Cricket!”
“When I went to the store on Wednesday I was greeted by Zayra, she was super nice ,polite and very helpful. It is so nice when you encounter a young person so professional,caring and knowledgeable. Super nice girl !”
“Went into get my daughter a iPhone for her birthday and akhil was wonderful in helping me out way to keep him wonderful experience and it was easy he was very patient”
“We had a pleasant and expedited experience with Josh. He was patient, detailed and pleasant. He understood our needs and steered us in the direction that’s most beneficial”
“Victor was great at explaining the deals and promotions while also taking into account my need for a lower bill. I will definitely be coming back to downers grove for all my phone needs!”
“The staff is always so friendly and helpful! They offer a straightforward and transparent experience anytime. I definitely recommend coming in for your cellphone service and accessory needs.”
“After discovering that our favorite nearby Verizon store no longer existed, we were happy to find your store in Lisle. Ryan was extremely helpful and answered our questions easily. We most certainly will go there to invest in any future cell phone products or related items. Dealing with a person in person is the only way to purchase things like cellphones in our opinion. My husband and I both hope that Ryan is there the next time we go there.”
“Amir was so helpful and kind! He was able to fix our Xbox within 5 minutes! Very efficient , definitely recommend anyone to come in to get their devices fixed! We are very happy and will come again if we have any other device problems!”
“Over the last 2 days, my wife and I worked with Jon to help with Samsung and Pixel phone issues for about 3 1/2 hours. He was exceptional in his help, one of the best customer service reps we ever dealt with. He is extremely knowledgeable and patient. He was great in helping us select the right replacement phones. He didn't try to upsell. We were so impressed that we shift our phone, TV, Internet service to ATT.”
“Nick is awesome and I’ve been a customer for over 10 years. I recommend Cricket to everyone. He has been helping me out since 2010 and I’m still coming back. Now I just purchased my daughter her first phone and Nick was there still! Great customer service and awesome experience per usual.”
“Just left the Bolingbrook AT&T store. I left as a satisfied customer once again. Thanks to Rafael the manager and a helpful coworker that solved our problem swiftly.”
“I'm so happy this store is under new management! We finally have someone we can trust and rely on at our local AT&T store! Jase is super friendly, helpful, and knowledgeable! He'll take care of all your needs!”
“This location has always been amazing but the other day my phone kept overheating so I brought it in and becca helped me file a claim and got me a new one rite away with my insurance then I went back to get all of my info transferred over and it was a battle to get it done but becca helped again and she did not give up and got it all worked out and my phone works great thank you becca your amazing”
9:30AM - 7:30PM
1701 N Larkin Ave Suite 601, Crest Hill
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“Spanish Manager was a lot of help, glad my mom went here and got her new phone with out hassle. She liked the Dog speaker he showed her and He offered to give her a discount along with the car charger. Incredible”
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“We were just in there switching from another carrier. It was an extremely easy and pleasant experience. Jaytin helped us and was very knowledgeable and helpful. Great verizon location”