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“I have worked with Abt appliances for years. They have an incredible store and I have been impressed with their service. Until, they made a mistake installing an ice make that caused thousands of dollars in damages for repairs when it leaked and ruined the floors causing about $15,000 in costs. They only offered a fraction of it to settle the dispute. I now use Grand Appliance. Not as "fancy", but they have the same products, great service and a more understanding staff. They also include typical extra charges like removal of an existing appliance at no cost.”
“**Updated review: I went in today to try again and was very successful! Much better customer service! No one was ignored. It is definitely a store you are going to spend some time in. If you are in a hurry I do not believe this store is for you. Incredible deals and I do recommend purchasing through this company.**Old review: Was pretty much ignored for the first 5 minutes I was there, then made me wait more than 15 minutes before I left.”
“Gus was excellent at helping me with the items I wanted and at a price I felt great with! Always helpful, very friendly! Store has great selection! Thank you so much!”
“This place is the ONLY shop you should be purchasing Radio equipment from. They have helped me out fromA-Z ever since I met them. I'm in Costa Rica & bought all of our equipment from them. They have managed to keep me going whenever I have a tech problem or anything related to it. Along with great records keeping as to sales, serial numbers & radio freq. just an amazing team of talent over there with amazing customer service. Thanks for all the help guys!”
“I've been to this store twice to sell jewelry. On both occasions, from the time I walked in the store, to the time I walked out, absolute professionalism! While going thru the process, the entire staff showed empathy, but also showed excellent customer service. At no point did i feel pressured like you see on those hack TV shows. These guys, and girls, are the real deal! They are human, just like the rest of us, and they show it. 5 stars for sure in my book!! Im going to keep going back!! Thank you again! Wish these Bills wouldn't keep coming up!! :-)”
10AM - 8PM
1388 US-12, Fox Lake
Electronics
“I went into the T mobile store frustrated and left very satisfied and happy. Nick helped me save money on my internet service and now I have Tmobile 5g in my home and it’s working great. It’s only a fraction of what I was paying for home internet. Thank you Nick for addressing all my concerns and frustrations!”
“I recently submitted an insurance claim and when I received my replacement phone, I needed assistance getting it setup. Danny explained I needed to call customer service myself or I would need to pay a connection fee. The person I was talking to via customer service was extremely confused thinking I was adding a line not transferring my service. Thankfully Danny was able to help get it sorted out and my phone was properly connected! Thank you Danny for going above and beyond to provide excellent customer service! Much appreciated!!!”
“I used to go to the McHenry store until one of the "coolest managers ever" relocated and left for round lake, r.l. beach area. I'd never step foot in the McHenry store again, it's worth the drive for me and my fam, 4 accounts all together to do business with people who actually give two f's about their customers. shame on you McHenry store, you're most likely doin pretty bad once the crew changed to the present one. #greatcompanybademloyee #notjaded”
“The team went out of their way to provide excellent service in a timely manner and this is the TMobile store to go to in this area.Both the service rep and even the store manager who went way above and beyond.”
10:30AM - 7PM
369 N Cedar Lake Rd, Round Lake
Electronics
“Exelente !!! fué el trato que recibí de Anabel, me ayudó con mis preguntas muy amablemente. Hizo cambios en mi cuenta con mucha paciencia y dedicación. Exelencia en su trabajo. Gracias Anabel.”
7AM - 10PM
3100 IL-60, Mundelein
Electronics
“I really enjoyed my grocery shopping here as this was my first experience . Bakery & Deli needs lots of improvement and Produce should be fresher and cleaner but I found frozen items to be particularly varied with many choices. But don't buy chips/ snacks here as terribly overpriced”
“Brad did an amazing job helping me out with a huge problem. I really appreciated his help when most people would have brushed the situation off. Brad is great and went above and beyond ! Thanks again sir!”
8AM - 10PM
6601 Grand Ave, Gurnee
Electronics
“I wasn’t expecting much out of this Target given the area that it is in. I was wrong though. Very nice store, very organized and clean, with overall friendly staff. Only complaint is that I bought two of the exact same item and one had a clearance tag on it and the other did not. The whole section was on clearance. When the cashier rang them up, one ring up at the clearance price, and the other did not. The cashier refused to adjust the price of the one ringing up at full price, because he didn’t see a clearance sticker on it. Common sense should have kicked in here. Whole section was on clearance, exact same item, with the same barcode. Oh well. A supervisor wasn’t quickly available so I paid full price for the one, but it is what it is. Other than that no complaints.”
“Friendly and knowledgeable staff. My go-to store for the past several years. They never try to upsell you anything more than what you need. Infact they even offer savings tips if something is cheaper (like directing to neaby Costco T-mobile center if something is cheaper there)”
10AM - 9PM
6525 Grand Ave, Gurnee
Electronics
“Good and fast service although there are times when they run out of cell phones but I think that usually happens these years, they speak Spanish too and are very friendly”
“This Target Optical went above and beyond to save my family of six from the perils of Mom driving on the interstate when my husband lost his glasses on a roller coaster while hours/days from our home. We were able to leave with a trial pair of contact lenses and a huge sense of relief (I'm disabled and can't drive longer than 1 hour). They were so nice and the store is lovely, as is the Starbucks. I really hope y'all give this store a chance, as they were the only ones to even try to get a working (for at least a couple of days) trial pair on my husband. This is why I just dropped hundreds at my local Target optical and will remain a loyal customer.”
Open 24 hours
521 Auburn Dr, Island Lake
Electronics
“Great for convenience purposes.... I used to get my coffee here every morning then they started watering it down. I like my coffee strong but they no longer have strong coffee. But, in a pinch....”
Open 24 hours
92 W Belvidere Rd, Hainesville
Electronics
“i just come here for the energy drinks they are so healthy u wont get the poopies the popo is always here sitting there fat a** down and they are always saying i am to young to have a monster energy drink aint cool popo!!!!”
“This is the 2nd time that Karen goes above and beyond on helping me my wife and my daughter. Karen is very professional , knowledgeable , and able to assist all costumers that come in through that door. She greets all and is able to help all. Karen makes sure costumers don’t walk out the door without being waited on. I did retail quite some years ago and am costumer orientated. And know how important it is to make sure the walk out of the shop happy so they can come back and shop at the same store. You can tell when people really want to help and love their job. This employee Karen goes above and beyond. Keep up the good job.”
10AM - 6PM
6601 Grand Ave, Gurnee
Electronics
“I needed to buy groceries and other stuffs so I decided to go in the store instead of the grocery store near my place because Target is the good store where I can buy literally everything aside from groceries. The store was clean and bright and everything seems to be on point. Selections are good too never had a problem. I am done with my groceries and the things that I needed to buy when I decided to go on their clothes section. I am not planning to buy but after I saw the nice selection and after seeing interesting items I decided to buy too. Prices are fair and reasonable and it is such a great deal!. I got everything I needed in the store and I got new clothes too haha! What a great day it is!”
8AM - 11PM
1229 IL-134, Round Lake
Electronics
“So I recently moved 0.4 miles away from this CVS and as a previous Walgreen's snob, i was dejected and swore to only go in if absolutely necessary. I reluctantly signed up for a CVS Extracare card and switched my one prescription over. Well 4 months later, I end up here more than I care to admit! It is a perfect place to run for that one ingredient you forgot at the grocery store, the bottle of wine that you need on Friday night or, as in the case this morning, milk for the baby to drink. 9/10 times they have had what I was looking for. (They don't have tortilla shells... an assortment of other bread products but no tortillas.) I docked a star because sometimes cleanliness is an issue in this store and oh my Lawd, those receipts are the definition of deforestation. The employees are always friendly, helpful and attentive. And I roll in at maximum neediness, crying baby, hungover, stressed out, in my pajamas, etc. I haven't had any dealings with the pharmacy yet but I will later today. I am assuming they will also adhere to the high standards set by the front of store staff.”
9AM - 7PM
6310 Grand Ave, Gurnee
Electronics
“Went in to pick up an online order. Staff was attentive when I walked in and helped me right away. This was my second time here. The first time, the store was very busy and we still received good customer service.”
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“these guys are absolutely the best in the area if you need to pawn or sell something and you want to be treated fairly definitely stop here Todd is a great guy nd they have an excellent selection of merchandise for sale as well”