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“This location offered everything you want when you step in . Great customer service . We last week and didn't buy anything but we have so many questions about new IPhone, watches , accessories even billing . Thank you to Mr. Carson for been an example of a 5 stars customer service. Today I came back and purchased a watch a phone and bunch of accessories. I didn't see Carson but we got again a great customer service from a different associate .”
“Needed a repair for a cracked back glass and water removal from an iPhone 14. Service was honest and the price was fair. Overall, with ordering parts, the repair took 2 days, but saved us from having to purchase a new phone.”
“I had the best experience as a customer in this store by far.. Javier Olascoaga Jr.Is such an amazing store manager, he was so professional, knowledgeable and patient and so helpful. Never once did we feel rushed, he gave us his full attention and support from my father’s phone my watch to helping us with the best possible plan for an internet tower . Thank you so much for all your help and support definitely worth the drive from Palatine. ?✨”
“Excellent customer service! We were there yesterday to activate 2 iPhones with AT&T Prepaid plans and bumped into a lot of issues during the process (porting from T-Mobile). Doug was awesome! Really patient, guided me through everything and got it done. Thank you!! ⭐️⭐️⭐️⭐️⭐️”
10AM - 7PM
12102 IL-47, Huntley
Mobile Phones
“I recently had an issue with my phone that for the life of me I couldn't figure out. I spoke to Ismael about it over the phone and he immediately offered to help me over the phone or in person if I chose to come into the store. I went in and the problem was resolved within 5 minutes! This made such an impression on me that I had to take time out to write a review because most business employees would only help you if you're coming in to buy something or if they thought they could sell you something. Way to go AT&T of Huntley!! A special thank you to Ismael for your professionalism, kindness and consideration! Once I'm in the market to shop again this will be the store to get my business.
SW”
“Scott was very helpful! We came in with a long complicated lists of things we needed done and Scott was able to help us with everything in a timely matter. I recommend this store!”
“Awesome service! Najeh and Cecy customer service care is top notch. They made me feel welcomed and like part of the family all while providing the best service. Lifetime customer just because of both of these wonderful people.”
“Jose is amazingHe provided excellent customer serviceHe is very knowledgeable about Boost Mobile products and plansI will be back to this store because of the excellent service Jose provided”
“Alex was great! Speedy and very friendly! He made sure we were fully happy before we left! He even helped my son with the screen protector! ?? Couldn't be happier with my last two in store experiences at this location!”
“Alexander & Rosa were extremely friendly, knowledgable and patient during my visits. I had an unusal task for them and they solved it with flyinh colors. Went back a few days later with an issue and they were just the same and solved it quickly!! Highly recommend!!”
9AM - 9PM
12320 IL-47, Huntley
Mobile Phones
“Great experience and customer service at this Verizon location. In particular, Matt V was professional and awesome with setting up myself, my son, and my mother with new phones. Matt made the entire process smooth and seamless.”
“AMAZING!!! I had my screen fixed by Cubano and he had amazing customer service. They fixed my phone screen in 40 minutes and at a good price ! They also gave me a screen protector”
“This is a great shop! The current crew, especially Brandon, are smart, friendly, patient and have the single focus of getting you what you want and need. Good old fashioned customer service!”
9AM - 9PM
11515 US-14, Woodstock
Mobile Phones
“Been here a few times for various upgrades and such. Everyone I have dealt with here has been great. Going above and beyond to provide great customer service. Very honest and forthright with everything. I will continue to go back to this store.”
“I was so impressed with the mobile repair service I received. The technician was friendly and knowledgeable, and the repair was done quickly and efficiently. Highly recommend this service for anyone needing phone repairs.”
“Nellie was the greatest helped and answered all of my questions. Thanks Nellie it was a pleasure. It took a little while to transfer everything but that was fine seeing that she was so beautiful I had to.Thanks again.”
“The ladies here are very helpful and patient the couple times I and the girls were so kind to even help me make a new email account my old one was getting so much junk.”
“My wife and I went here and Marco was just exceptional all the way around ,best customer service by far,He hD the best deal and had us out the door painlessly,ty again Woodstock boost mobile and Marco we thank you .”
“Heather made my transition from an Android to my new Iphone so easy. She is very knowledgeable and took the extra time to set up the new phone as much as possible.”
“Stopped in today to have my SIM card replaced and was helped by an associate named Matt (I think). He was incredibly helpful and very friendly. By far, this was the most pleasant experience I have ever had at a Verizon store. He was able to resolve the issue with my SIM card promptly and also recommended adding on the 5G Home network to our plan due to our eligibility for a substantial discount, and I'm loving the performance of the service so far. Thanks, Matt!”
“Mohamed was served us today at Metro PCS by T- mobile at Elgin! We're so happy to get such professional services !!! Mohamed is wonderful guy!!! Thanks you a lot!!”
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“I came into the store sorely needing a new phone. I had some reservations about coming in store since every other phone store I’ve ever visited had crew members who didn’t really know what they were talking about and were obviously trying to up sell. This said, my experience tonight at this location was so good that I doubt I will ever try another location. Our representative, David, was very knowledgeable about every phone we looked at and his demeanor quickly eased my anxiety about this large purchase. David took my concerns seriously and gave me real answers that gave me tangible direction on what phone is best for me. I’m looking forward to using my new phone, thank you David!”