Verizon Business Services provides a positive experience for customers. Customers appreciate the knowledgeable and friendly staff, including representatives like John, Brian, Brendan, and Elijah, who are helpful, patient, and engaging. The staff makes the process of upgrading phones and handling questions easy and quick, often explaining everything clearly with no hidden agendas. Even during busy times, employees greet every customer and work hard to ensure satisfaction. Customers feel confident and satisfied with their upgrades, and many plan to return for future needs. Overall, Verizon Business Services is known for its helpful staff, good customer service, and a smooth, straightforward experience.
Had the most pleasant experience with John, today! Extremely knowledgeable, kind, and all around fun guy. He made the experience quick and painless! We will definitely come back to this store for all future Verizon issues and purchases. John is the best. John deserves a raise. John is the GOAT!
August 2023
Nice store. Very knowledgeable and helpful employees.
July 2022
My family and I needed to ask some questions about upgrading to a new iPhone and our experience was great! We walked in and were put onto a waiting list then we were assisted by Elijah who was awesome. He was patient and helped answer our questions about upgrades/plans/internet/phones.
