“Awesome experience, got the phone I wanted Samsung s21 with 128gigs of space. New client and staying for a long time. Nick thank you for all the help on transfering us over to Cricket!”
“Martin was exceptional, he got me what I needed in no time. Very well mannered and patient with all the questions I asked and didn’t feel like I was just a sale opportunity. Would definitely come back and visit the store again for any of my needs or questions.”
“If you are getting a new phone, and are technologically challenged, like I am, head over to Boost Mobile on Larkin Ave. and ask for Alex. He switched all my info over to my new phone for me (not his job) and even offered to go out and sync my new phone to my car (certainly not his job). I declined his offer to sync it to my car, but that offer was so going above and beyond in the area of customer service! The next day I went back because I needed help with something and Alex fixed it by pushing 2 buttons (embarrassing for me). He told me to enjoy my vacation, which he remembered I was going on from the day before. Alex is a wonderful asset to that store!”
“Bob was amazing we went to another location yesterday they were so rude and sold us phones we didn't need or could use it was sad the took advantage of my sister Bob was so understanding and helped us with the most amazing patience it was a pleasure and we will be sending family and friends for sure thank you so much and to his helper as well”
“Rosy is a wonderful customer service rep At Att in Joliet loop mall. She did a very good job with helping me with my new phone and to help me purchase the Correct screen protector and case. She is the best.”
“Located in a modest strip mall is this local favorite. The meat here is fresh and local- you can get 3 different size burgers- allows hearty and dainty eaters to visit exist We had a 1/4 pounder with Swiss and grilled onions- bun was fresh but would have been nice toasted. Bottled beer available with fountain drinks. Would return”
10AM - 7PM
18 S Larkin Ave Suite 11, Joliet
Mobile Phones
“nick was a excellent customer service guy he was funny he got me, my sister and mom laughing he not like other workers because he’s not rude he is cool to talk to”
“Outstanding customer service at the Boost Mobile store @1350 W Jefferson St in Joliet. IL!!!ALEJANDRA is a courteous, patient, knowledgeable and FLUENTLY BILINGUAL professional who canhelp you upgrade to a 5G Samsung @ a very good price!She activates a new phone w/successful transferral of all contacts, photos...& even guides to become comfortable with the new technology.Phenomenal shopping experience! (I specifically came to this store - even though I live in Chicago)”
8:30AM - 8:30PM
321 Collins St, Joliet
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“Super great service . Go in and ask for Dariana she was so nice , great customer service , very polite and super helpful. She helped us get the iphone12 for a very great deal. Best boost mobile place around. Thank you Dariana for your great service! ❤️”
“after another t-mobile gave us false information & geek squad failed us... not to mention apple is a joke! We found JACK! he was amazing so confident in his advice, helped solve our problem! this man knows his stuff!!! let me tell you! extremely grateful for him! ty ty ty jack!”
8:30AM - 8:30PM
733 Collins St, Joliet
Mobile Phones
“Came into TMobile for a phone charger and left with a great Intermet package as well. Juliaunna was fantastic and went above and beyond with her customer service. I would recommend others to this store just for her presence alone - she's phenomenal!”
“Christina was great to work with. Knew her product and was able to take care of what I needed. Took the stress off my holiday shopping and made my experience a 10/10!”
“Carlos was very knowledgeable and helpful! He made my store visit pleasant. He listened, recommended and demonstrated the devices that best suited me. I left home as a very happy customer with a brand new iPhone. This location just gained one new loyal customer!”
“Went in there to switch from T-Mobile since they were charging me a ridiculous amount of money for one line. Very affordable plans and so far I love the service. Both the sales reps were courteous and attentive.”
“Drove by one day and said i gotta stop in and try. Today was that day. Picked up a spicy tofu with some jalapeno. Came with steamed rice. You can get fried rice or chow mein. Lady up front was nice and helpful. Good prices. Big portions. Good flavor. Nice little spot.”
“We personally just switched to Metro by T-Mobile and the ladies that worked Monday night 08/14/2023 were nothing but short of amazing! They were patient, caring and professional. I enjoyed being able to get my first purchase through them. We will be going back to that location for sure!”
“Me and the wife upgraded phones and had a very nice and easy experience! We had Brian. He was very helpful and knowledgeable about our phone transfers and told us everything up front , with No hidden agendas ! The rest of the employees were very helpful and nice also. Me and the wife will be back for any other needs and questions ! Great job !”
“I had a pickup order for between 7 - 8 pm. I received both a notification and text that the order was ready at 8:26. I showed up not even 10 min later and it told me to check in during business hours (after 10 am the next day). So now I have to go back tomorrow, I do not live near there and planned my pickup for a time I would already be near Sam's Club. I needed the items for tomorrow, this is ridiculous!! I even tried calling the store with no answer! Wonder if I can get a refund on my membership. Even if I can't, I think I will be switching to Costco.”
“Jose was Amazing very helpful very knowledgeable, He did an amazing job explaining to me the about the phones I was interested in. His patience with me was amazing as it was my second time coming back to the store, with be Undecided but I’m happy that I’ve made the switch to T-Mobile!”
“Me and the wife upgraded phones and had a very nice and easy experience! We had Brian. He was very helpful and knowledgeable about our phone transfers and told us everything up front , with No hidden agendas ! The rest of the employees were very helpful and nice also. Me and the wife will be back for any other needs and questions ! Great job !”
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“Nothing good on the horizon from Verizon so i switched to AT&T; went into this store where Gustavo, Diana, Rosy and Muhammad were all very very helpful, friendly and polite. A special extra thanks to Gustavo who helped resolve multiple issues I encountered porting over; give him a raise so he can afford his lab goggles!”