Old Second National Bank - Joliet Branch is a heritage bank that has been serving the Chicago metropolitan area for over 150 years. With a steadfast commitment to financial responsibility and a focus on humanity, the bank has weathered the most challenging and rewarding economic climates, consistently putting businesses and individuals first. The staff at the Joliet branch, including Zeenath, Stephanie Zavala, Phyllis, and Patty, are praised for their excellent customer service, friendly demeanor, and willingness to go above and beyond to assist customers. Customers have highlighted the bank's ability to handle complex situations, such as retrieving past documents and resolving fraud issues, with professionalism and care. Overall, Old Second National Bank - Joliet Branch is highly recommended for its exceptional banking experience and dedicated team.