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“Great experience at Verizon with my sales clerk Heaven. Came in with a cracked screen, she gave me all my options, very pleasant, and satisfied with my new phone. Thank you!!”
“We recently visited this Verizon store in Lockport to upgrade 2 of our phones, We were blown away by the exceptional service we received. From the moment we walked in, Mital greeted us warmly and took the time to understand our needs.
The entire process was smooth and efficient, we were in and out of the store in no time with our new phones set up and ready to use. Additionally,
Mital went above and beyond to make sure we were happy with our purchase. She even made sure we understood the charges to account going forward on the upgrades we selected and even found ways for us to save on services we were already signed up for!
We couldn't be happier with the service Mital provided. She truly went the extra mile to ensure that we had a positive experience. We will definitely be returning to this store for all of our future phone needs. Thank you Mitel for the exceptional service!”
“What a great shopping experience. Jatin was awesome in helping us selecting our phones and cases to protect them. He took the time and patience to explain everything and did the transfer of our data to our new phones. Very happy customers!”
“i got the best service from Liseth at cricket in Tinley park. She helped me with the Apple Watch connection. She was so patience and helpful. Trust me I am a hard learner and she did her thing. Please go, you will not be disappointed. This visit is what customer service is all about!”
“Damian was amazing. He helped me even though the electricity ⚡️ was not working and the lights were out. He cleaned out the charger port on my phone which helped me be able to charge the phone. I went in expecting to have to buy a new phone and now that is not necessary”
“Marco was wonderful! He helped us out with setting up a new phone plan. Though it took us a bit to get through the whole process, he was incredibly helpful and very patient with us. Thank you Marco for all you did for us.”
“We were very pleased with our experience at this location. Olivia was a great help and explained everything clearly to us - she even found a great unexpected deal for my husband and answered all my questions patiently. Thanks, Olivia!”
“Chris and Erick were very professional and effective with knowing what we need and accommodated my bf and I. I'm very satisfied with their service and proficiency. Great employees, applaud them and give them a raise they work hard and diligently. Not only did they be patient and help us with our questions, they also assisted in our purchases for 2 Iphones and internet for our home. Much gratitude and appreciation for Chris and Erick! I'll say it again; Great employees.”
“Chris Johnson is the guy you want to see! I needed a mifi service transfer. He reviewed my account and offered the home internet service. The wifi is just as fast and cheaper! I am satisfied.”
“Nick was very helpful, and very nice to me and my aunt , And so was Jenny , I’m going to tell all of my friends, and family about this cricket location , I’m very pleased , and will be returning, when ever my senior citizens in my family need a phone thanks again you guys.”
“Awesome experience, got the phone I wanted Samsung s21 with 128gigs of space. New client and staying for a long time. Nick thank you for all the help on transfering us over to Cricket!”
“Subject: Glowing Review for Tasha at AT&T New Lenox!
Dear AT&T,
I recently visited the AT&T store in New Lenox, IL, and had the exceptional pleasure of being assisted by Tasha. Despite the store being closed, she went out of her way to help me, demonstrating remarkable customer service, technical expertise, and a bright, respectful, and fun demeanor.
"...Tasha is an asset to the AT&T team, and I highly recommend her for her exceptional customer service and technical expertise. Please recognize her dedication and hard work!"
I wanted to share my experience with you, as Tasha truly deserves recognition. I also wanted to provide my email address (<your email address>) in case you'd like to reach out and thank me personally.
Please let me know if there's anything else I can do to help recognize Tasha's exceptional service!
Best regards,
Brian Mitchell
I hope this email will help ensure that Tasha receives the recognition she deserves! ?”
“The salesman Moody was excellent. Great customer service from the start. We began our phone search thru marketplace then to the store. Each step was handled professionally and with excellent customer service. Advertising was spot on. Any issues issues we had were resolved.”
“I had a fantastic experience at AT&T today. After a negative experience at the Lockport location I decided to take my business elsewhere. Douglas was extremely helpful and sat me down and helped me through the process that the Lockport location "couldn't" do. Douglas helped me out immediately. It was a great experience.”
“Great service I had issue with phone I bought (used) phone and I came back the next day issue was fixed with no problem thank you I will shop again for sure!!!!!!!”
“Very reasonable pricing for mobile phones and very affordable service packages. The manager, Brian C, is very attentive and thoughtful, as well as patient, with customers. I Highly recommend Cricket in Bolingbrook if you are looking for good products and service with the bonus of great customer service.”
“Carter was amazing! I came in wanting cheap earbuds because mine were broken. Carter not only took the time to review my account to decrease my plan, I left with brand new earbuds! I truly appreciate the amazing customer service!”
“I brought my daughters phone here to get it fixed and was told they may or may not have time to fix it the same day. When I brought it in it was about 5:55 pm and they close at 7. I was worried I would have to leave the phone there overnight. Thank GOD for Jeanette, shortly after leaving (30 minutes later) she text me it was time to pick up the phone. Such expedient service. I will come here again because note my screen is cracked ?.”
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“Krissy helped me multiple times within one week, extremely helpful and made sure to spell out the numbers for me instead of just a quick over view of what deals were available. Thank you!!!”